OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,064 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over last few months noticed cigalite refills not lasting as long used to average 1 per day now do not last for a day. Strenght also weaker”

Helpful Report

Posted 10 months ago

Hi Richard, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 10 months ago

“Good service”

Helpful Report

Posted 10 months ago

Hi There, Thank you for sharing your review! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 10 months ago

“Sad to see your charging £7 per packet when my local ASDA was £6:50.”

Helpful Report

Posted 10 months ago

Hi John, Thank you for taking the time to leave a review. Unfortunately, supermarket pricing isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5.30 within our multibuy deals. You can view our full range of multi-buy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks/. Best Wishes, Bleu @ OK Vape

Posted 10 months ago

“Always helpful and polite. I've been ordering from them.sinve 2020 and not one complaint”

Helpful Report

Posted 10 months ago

Hi Matthew, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Good product delivery on time”

Helpful Report

Posted 10 months ago

Hi John, Thank you for taking the time to leave us a review, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 10 months ago

“I started smoking cigarettes at age 12 am now 66 ten years ago diagnosed with copd so stopped smoking but a life time addiction is for me unbreakable so tried your product it eased my need so I’m staying with it”

Helpful Report

Posted 10 months ago

Hi Liz, Thank you for sharing your story with us and taking the time to leave a review. Please get in contact if we can be of any help. Best Wishes, Bleu @ OK Vape

Posted 10 months ago

“Great service thanks seller speedy delivery too”

Helpful Report

Posted 10 months ago

Hi Ann, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 10 months ago

“All good, thanks!”

Helpful Report

Posted 10 months ago

Hi There, We are delighted to hear this, your feedback is very appreciated! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“I really like the vape with a menthol cartridge. Much better than the alternative vape cigarette, which didn't seem very minty. Charges easily and battery life good. Would recommend.”

Helpful Report

Posted 10 months ago

Hi Samantha, Thank you for taking a moment to leave us a review and for your feedback. We are thrilled to hear that you have been enjoying our products. We appreciate all the customer feedback that we get! Please do get in contact if you need any help. Best Wishes, Bleu @ OK Vape

Posted 10 months ago

“When you order in bulk they were £5 a pack I didn't get them much cheaper”

Helpful Report

Posted 10 months ago

Hi Susan, Thank you for your feedback. We understand the prices have increased over the last couple of years but I can confirm we have not had a price increase since September 2023. I am pleased to confirm that you can get them from £5.30 a pack within our multibuy deals. If you have any queries then please don’t hesitate to get in touch. Best wishes, Bleu @ OK Vape

Posted 10 months ago

“Phone operators always friendly helpful and polite”

Helpful Report

Posted 10 months ago

Hi Alison, Thank you for your review, we are absolutely thrilled to hear this! Thank you for your lovely feedback! Please get in contact if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Myself and my husband both use ecigs. We have found OK E-Cigs to be reasonably priced and of satisfying quality. Delivery is quick. On the whole really can't be bettered.”

Helpful Report

Posted 10 months ago

Hi Maureen, We are thrilled to hear this, we are very glad to hear that you've been enjoying our product and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Very good correct order delivered every time and a speedy delivery thankyou Janet Wright”

Helpful Report

Posted 10 months ago

Hi Janet, We're very happy to hear this, thank you for your positive feedback and for taking a moment to leave us a review! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 10 months ago

“Very good service.”

Helpful Report

Posted 10 months ago

Hi Margaret, We are thrilled to hear this, thank you for your review! Please reach out if we can be of any help! Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Have used previously, same great service again, price product and delivery”

Helpful Report

Posted 10 months ago

Hi Dennis, We are delighted to hear this, thank you for taking a moment to share your experience and review with us. If we can be of any help, please don't hesitate to get in contact with us. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Pleased with my order and quick delivery”

Helpful Report

Posted 10 months ago

Hi John, Thank you for sharing your review! If we can be of assistance, then please feel free to get in touch. Kind regards, Bleu @ OK Vape

Posted 10 months ago

“Great service, fast delivery, very reliable.”

Helpful Report

Posted 10 months ago

Hi Theresa, Thank you very much for sharing your positive feedback with us, we are very glad to hear this! If we can be of any help then please don’t hesitate to reach out to us. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Everything always as advertised, little sad to see no free DPD delivery anymore, would think spending £177 would warrant free courier service.”

Helpful Report

Posted 10 months ago

Hi G, Thank you for your feedback, we do offer free posting with Royal Mails Tracked 48 service but unfortunately don't offer it with a different service. Please get in contact if I can be of any help. Kind Regards, Bleu @ OK Vape

Posted 10 months ago

“Was pleasantly suprised service was excellent didn't have to wait long for delivery and l actually prefer them to motives and you get 5 in pack. Going to order again”

Helpful Report

Posted 10 months ago

Hi Carolyn, Thank you for taking the time to leave us a review, we are very happy to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 10 months ago

“very quick delivery”

Helpful Report

Posted 10 months ago

Hi Jane, We're very glad to hear this, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 10 months ago

OK Vape is rated 4.8 based on 6,064 reviews