OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 5,937 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 5,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt, really easy to use, great customer service - will be using again!”

Helpful Report

Posted 3 weeks ago

Hi Stephen, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“Easy to order and the items arrived as described . The vapes are good and easy to use . Only four stars because of delivery . Ordered on a monday , arrived on friday . A little slow in today's market .”

Helpful Report

Posted 3 weeks ago

Hi Daniel, Thank you for taking the time to leave us a review, we really appreciate all feedback! As your order was placed after 2pm, unfortunately your order was not collected until the following day. We offer a few faster delivery services, more information can be found here: https://okvape.co.uk/delivery/ Kind regards, Ashley @ OK Vape

Posted 1 week ago

“I am absolutely delighted with this product and will now be using them permanently.”

Helpful Report

Posted 3 weeks ago

Hi Diane, We are very happy to hear this, it is great to hear that you were delighted with your purchase! Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Ordered two new white batteries as received ones weren’t working, was advised to clean out with a dry cloth & should work, still not waiting replacement”

Helpful Report

Posted 3 weeks ago

Hi Tracey, Thank you for taking the time to leave a review! We're sorry to hear the replacement batteries we sent took a bit longer than expected to arrive with you. We hope the replacement batteries are working to the expected standard. Please feel free to get in touch if you experience further issues. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“from the time off ordering the ok vape, and getting them in the post, it was a week. as I ordered them on a saturday night,”

Helpful Report

Posted 3 weeks ago

Hi Carolyn, Thank you for taking the time to leave us a review and for your feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“I was very happy when you had the kudos points, I felt valued as a customer. There are never any offers or incentives to stay a loyal customer. Profit over customers is not a good look.”

Helpful Report

Posted 3 weeks ago

Hi Shaun, Thank you for sharing your review and feedback. We are sorry to hear you are disappointed with the discontinuation of the points system; we will be running special offers throughout the year and still have multi-buy discounts. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“First class service wonderful helpful staff that always respond keep up the good work”

Helpful Report

Posted 3 weeks ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“Brilliant product and great Customer Service.”

Helpful Report

Posted 3 weeks ago

Hi Tina, We are thrilled to hear that you continue to be satisfied with our products and service. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance! Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“The battery part of vape great but the menthol e - cig refills were horrible I couldn't use them .i currently use menthol motives and have heard they are supposed to be finishing soon and ok vape is the replacement.”

Helpful Report

Posted 4 weeks ago

Hi Petina, Thank you for taking the time to leave your review. We're very sorry to hear you have not been enjoying our refills. While we are compatible with 10 Motives, our products are different as it is our own brand. If you experience any further issues or have any questions then please get in touch at info@okvape.co.uk and we will be more than happy to help you. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“They do the job for me. I had been smoking for 40+ years and my health was affected. I stopped smoking overnight and started using e-cigs. They were an excellent 'vehicle' for me to stop smoking conventional cigarettes. I'm happy with OK Vapes and the service is excellent.”

Helpful Report

Posted 4 weeks ago

Hi Patricia, Thank you for taking the time to leave us a review! We are happy to hear that our product has helped you to stop smoking. Please feel free to reach out to us if there is anything we can help you with. Best wishes, Ashley @ OK Vape

Posted 1 week ago

“It’s good and helping me cut the cigarettes”

Helpful Report

Posted 1 month ago

Hi Jannett, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Very good”

Helpful Report

Posted 1 month ago

Hi Jackie, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“I have been with OK Vape for 5 years now I was recommended by my daughter and we are both very happy with the products and service.”

Helpful Report

Posted 1 month ago

Hi David, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 1 week ago

“Prompt service as always”

Helpful Report

Posted 1 month ago

Hi Andy, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“I would definitely recommend this company, they are so helpful if you have a problem, which I did have, they got in touch with me straight away and it was sorted, thank you”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issue and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Excellent, prompt service, as always”

Helpful Report

Posted 1 month ago

Hi Sharon, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Always a quick delivery service I prefer these c cigs to any other. I have gone from max strength down to medium. Great way to get of the fag's nearly 4 yrs for me now.”

Helpful Report

Posted 1 month ago

Hi Jackie, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review! Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“I order by phone and the young lady who deals with my order is very polite. Always tells me my order has gone thorough.”

Helpful Report

Posted 1 month ago

Hi Violet, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Easy ordering and quick delivery, just what you want.”

Helpful Report

Posted 1 month ago

Hi Elaine, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Since starting using the product, never had any reasons to complain. When ordering online find it easy and orders always fully fulfilled. Never needed to complain. Very satisfied with both product and service. Thankyou.”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

OK Vape is rated 4.8 based on 5,937 reviews