OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,060 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great”

Helpful Report

Posted 3 months ago

Hi John, Thank you for taking the time to leave us a review. Regards, Kimberley @ OK Vape

Posted 3 months ago

“Fast delivery.1st time trying e cigarette. Nice starter kit with case , charger, and spare refills.Very nice, happy, thanks”

Helpful Report

Posted 3 months ago

Hello Amanda, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“Easy purchase, quick delivery, thanks 👍🏻”

Helpful Report

Posted 3 months ago

Hello Stephen, It is great to hear that you found the ordering process straightforward, thank you for taking a moment to leave us your delightful feedback. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“I have been using ok vape for quite some time now and never had an issue. Delivery is also quick unless there's a bank Holiday but they advise on advance so you can get your order in early if you like.”

Helpful Report

Posted 3 months ago

Hi, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Kimberley @ OK Vape

Posted 3 months ago

“Love ok vape. Closest ecig to cigarettes. Great value and prompt service”

Helpful Report

Posted 3 months ago

Hi Alison, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“Thanks for sorting out the batteries for replacing 10 motives issues. Yours work fine and fully compatible. Service prompt Price competitive”

Helpful Report

Posted 3 months ago

Hi Paul, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, kimberley @ OK Vape

Posted 3 months ago

“Some capsules are not goods”

Helpful Report

Posted 3 months ago

Hi Edward, Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Kimberley @ OK Vape

Posted 3 months ago

“A bit dear, no promotions any more, no real saving by buying/ placing a bigger orders.”

Helpful Report

Posted 3 months ago

Hi Phil, Thank you for your review. We understand that the pricing may come as a surprise, but we have no choice but to raise prices due to the ongoing increase in the cost of raw materials. We have been absorbing these costs for as long as we were possibly able to, but unfortunately, we can no longer afford to do so. We apologise for any inconvenience this may cause. We would be very sorry to lose you as a customer and hope that you will continue to shop with us and enjoy our products going forward. Best wishes, Kimberley @ OK Vape

Posted 3 months ago

“Excellent service and delivery very quick”

Helpful Report

Posted 3 months ago

Hi Caroline, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Kimberley@ OK Vape

Posted 3 months ago

“I order the e-cig items, they are great. Simple and fast ordering”

Helpful Report

Posted 3 months ago

Hi Dawn, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Kimberley @ OK Vape

Posted 3 months ago

“I have found them great and friendly super service”

Helpful Report

Posted 3 months ago

Hi Gordon, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“Very happy with the service, the price and fast delivery”

Helpful Report

Posted 3 months ago

Hi Jeannine, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. Kind Regards, Kimberley @ OK Vape

Posted 3 months ago

“Morning All, Great service at a good price. The only downside are the batteries, 2 of which NO longer take or hold a charge. I have spare batteries from old stock that are keeping me going. Thanks John”

Helpful Report

Posted 3 months ago

Hi John, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. We're sorry to hear that our products didn't meet your expectations, we understand how frustrating this can be. Please get in touch if you need any assistance. Kind Regards, Kimberley @ OK Vape

Posted 3 months ago

“Excellent service fast delivery quality product”

Helpful Report

Posted 3 months ago

Hi Caroline, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“Good”

Helpful Report

Posted 3 months ago

Hi Mick, Thank you for your review. Please let us know if there is anything we can help with. Kimberley @ OK Vape

Posted 3 months ago

“Very good product”

Helpful Report

Posted 3 months ago

Hi Tim, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“Good service easy to follow website for ordering and quick delivery service. 5 stars”

Helpful Report

Posted 3 months ago

Hey Brian, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“fab only thing missingis a measure to show when battery running out and when nicotine low”

Helpful Report

Posted 3 months ago

Hi Maria, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Kimberley @ OK Vape

Posted 3 months ago

“My regular vendor has changed recipe of my ‘go to’ vape and added a weird yellow colour that makes me cough, so looking around for a new vendor. All the tobacco flavours I tried were like this from ok cape. I’m stuck with the clear ones I guess - & will have to vape aniseed or give up. I liked liquorice with tobacco previously (for years) but can’t seem to even mix two flavours to produce it. If anyone has any ideas or if these kind of flavours without the yellow, I’d be grateful to know. OK vale seem to be spamming me after one purchase too.”

Helpful Report

Posted 3 months ago

“I've been buying OK Vape cartomisers for a few years now and I have been very satisfied with the quality the fast delivery. However I bought 3 E Cig batteries at the same time but they don't last as long between charging as previous ones I have bought.”

Helpful Report

Posted 3 months ago

Hi Nigel, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. I'm sorry to hear that the batteries you recently bought are not up to our usual standards, please feel free to get in touch with us and we will be more than happy to help you! Best Wishes, Ashley @ OK Vape

Posted 3 months ago

OK Vape is rated 4.8 based on 6,060 reviews