OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,157 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always despatched same day, efficient and reasonably priced, great service!”

Helpful Report

Posted 1 year ago

Hi Brian, Thank you so much for your lovely review! If there is anything we can be of help with then please let us know. Amber @ OK Vape

Posted 1 year ago

“Arrived very quickly”

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Posted 1 year ago

Hi Carol, That's great to hear! Thank you for your review. Amber @ OK Vape

Posted 1 year ago

“No problems and will use again”

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Posted 1 year ago

Hi Jeff, Thanks for your feedback! Amber @ OK Vape

Posted 1 year ago

“Great produce, very easy to use, good value.”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you for sharing your experience! Amber @ OK Vape

Posted 1 year ago

“I started using OK vape back in January last year in the hope to try and quit cigarettes. I had tried other vapes before and given up within days as I didn’t like the mess of cleaning, coils, spilling oils etc. I liked them from the get go and at the time was able to buy the refil pods from my local supermarket. When supermarkets stopped selling ok vape, I swapped to online with the direct. Ordering is easy and the bundle prices good. The only thing I would recommend is to maybe offer a different postage service. Royal Mail seems to take a week to my home address and I would be willing to pay towards postage if they could be sent via a courier such as Evri so they arrive faster. I love the product though and cannot see myself from swapping to another similar one on the market.”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you for your wonderful review - we are delighted to hear this and are glad you are happy with our products. I am pleased to confirm we do offer a low cost alternative service with DPD which you can choose before paying. 😊 For more information, please see here: https://okvape.co.uk/delivery/ If you have any questions then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent firm to do business with. Great product”

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Posted 1 year ago

Hi Pat, Thank you so much for sharing! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Always good , lady on the phone very helpful , very very quick delivery 🚚 always has been”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you so much for your kind words and your 5-star rating of OK Vape! If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 1 year ago

“Great Product”

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Posted 1 year ago

Hi Anne, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“It didn’t help me to stop smoking I’ve reduced myself”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for your feedback - we are sorry to hear that it didn't help you quit and that you've had to reduce smoking on your own. If you have any questions or if there is anything we can help with then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Like this product very handy”

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Posted 1 year ago

Hi Krischa, Thank for your review, we're glad to hear that you like the product 😊 Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 1 year ago

“As always very fast service”

Helpful Report

Posted 1 year ago

Hi Anita, We really appreciate you taking the time to review us, thank you! Kind regards, Amber @ OK Vape

Posted 1 year ago

“This was my 2nd order & very pleased with the service. Delivered within a couple of days of ordering.FANTASTIC SERVICE”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much, we are so pleased to hear that you were thrilled! If there is anything we can assist with then please don't hesitate to get in touched. Amber @ OK Vape

Posted 1 year ago

“Very quick free delivery, nice flavours”

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Posted 1 year ago

Hi John, Thank you for your review! Please let us know if we can be of any help. Amber @ OK Vape

Posted 1 year ago

“Good product. Excellent service. Extremely reliable.”

Helpful Report

Posted 1 year ago

Hi Delrose, Thank you for you lovely review and positive feedback! If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 1 year ago

“The delivery was fast, and I could still use my special offer code even though I left ordering for a few days. The only problem I have is that the "tips" I get from Morrisons, only fit the new batteries I purchased, so I don't quite get that, so I guess I will have to spend more money on batteries from the website, bit pants really”

Helpful Report

Posted 1 year ago

Hi Hazel, I'm really sorry to hear your experiencing issues with refills fitting on the batteries. Please can you contact us directly at info@okvape.co.uk so we can get some more information and try to resolve this for you? Best wishes, Amber @ OK Vape

Posted 1 year ago

“Absolutely great service!! I had a postal issue resolved simply via email & a faulty battery quickly replaced with no charge. Cannot fault them at all!!!!”

Helpful Report

Posted 1 year ago

Hi Wanda, Thank you so much for your glowing review! We are glad to hear we were able to help when it was needed 😊 Best wishes, Amber @ OK Vape

Posted 1 year ago

“every thing was good except now the delivery takes to long with the post”

Helpful Report

Posted 1 year ago

Hi Betty, Thank you for your review - we're sorry to hear the delivery time with your orders have increased. We recently changed our standard delivery to Royal Mail Tracked 48, which is now fully trackable but orders should still be delivered in around 2-3 workings (although not guaranteed). Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 1 year ago

“Easy ordering and items always in stock,good delivery time definitely reorder in the future.”

Helpful Report

Posted 1 year ago

Hi James, Thank you so much for your review! If there is anything we can be of help with then please let us know. Amber @ OK Vape

Posted 1 year ago

“Used these for some time now. Excellent value quick delivery, always within 48 hours of ordering. Usually order online but couple of times I’ve contacted by phone always very friendly and professional. Can’t be beaten on value for money. Highly recommend.”

Helpful Report

Posted 1 year ago

Hi Lindsey, Thank you so much for sharing your review! We really appreciate your loyalty and we're so delighted to hear that you’ve been so pleased. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Have not received my order yet?”

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Posted 1 year ago

Hi Richard, We're really sorry to hear your order hasn't arrived. I have sent you an email direct so we can look into and resolve this. Kind regards, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,157 reviews