OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 5,941 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and delivery”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Easy to use the site to find what I wanted. Despatched and arrived so quickly I think they knew what I wanted before I did!! Excellent service.”

Helpful Report

Posted 1 month ago

Hi Lesley, We are thrilled to hear that you continue to be satisfied with our products, website, and delivery speed! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“No problems with previous orders quality great but lad order delivered every bottle I opened top came off”

Helpful Report

Posted 1 month ago

Hi Brian, Thank you for taking the time to leave us a review! I'm sorry to hear that you had an issue with your most recent order. Please get in touch with me directly by email or telephone so I can take some more information and hopefully get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Quick delivery. Very good product”

Helpful Report

Posted 1 month ago

Hi Heather, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Been using these products for over 10 years… brilliant! Always a good prompt service.”

Helpful Report

Posted 1 month ago

Hi Terry, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Unfortunately not impressed does not even feel like you can get a draw from them Disappointed But a very well put together package just shame does not give you a draw like a cigarette or any over vape”

Helpful Report

Posted 1 month ago

Hi Craig, Thank you for taking the time to leave your review. I'm sorry to hear that your vape is not working properly. We understand how frustrating it can be when a product doesn't meet your expectations. Please get in touch directly with me via email, so I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Very easy to navigate the website - just an issue with checkout as work had been done - jst phoned my order in - very curteous & helpful Order arrived very quickly”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“No complaints about OK Vape. Good delivery times. Will continue to use them”

Helpful Report

Posted 1 month ago

Hi Linda, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Good price. Speedy delivery. No complaints.”

Helpful Report

Posted 1 month ago

Hi Richard, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Delivered on time with care. Will certainly use again”

Helpful Report

Posted 1 month ago

Hi Anne, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 1 month ago

“Why are they so expencive”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for your review. We understand that the pricing may come as a surprise, but we have no choice but to raise prices due to the ongoing increase in the cost of raw materials. We have been absorbing these costs for as long as we were possibly able to, but unfortunately, we can no longer afford to do so. We apologise for any inconvenience this may cause. We would be very sorry to lose you as a customer and hope that you will continue to shop with us and enjoy our products going forward. Best wishes, Ashley @ OK Vape

Posted 1 month ago

“Brilliant service! Always received my package with in 2-3 day's. Thank you.”

Helpful Report

Posted 1 month ago

Hi Anita, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“I can get the level of nicotine to keep my craving satisfied. Always delivered as stated and well packaged.”

Helpful Report

Posted 1 month ago

Hi Jane, We are thrilled to hear that you continue to be satisfied with our products and the delivery service! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Great service prompt”

Helpful Report

Posted 1 month ago

Hi Theresa, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“East ordering and fast delivery”

Helpful Report

Posted 1 month ago

Hi Christopher, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“Brilliant as usual.”

Helpful Report

Posted 1 month ago

Hi Lesley, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“These have changed over the last few years they no longer hold a charge and run out so quickly so I'm using more filters. I'll be looking for a new vaping company”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave your review. I'm sorry to hear that your vape is not working properly. We understand how frustrating it can be when a product doesn't meet your expectations. Please get in touch directly with me via email or telephone, so I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 1 month ago

“Easy to order, quick delivery and good product.”

Helpful Report

Posted 1 month ago

Hi Denise, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 1 month ago

“The purchase went well,quick delivery.Thank you.”

Helpful Report

Posted 1 month ago

Hi John, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 month ago

“Usually very good but kit this time cigarette is not great doesn’t charge properly”

Helpful Report

Posted 1 month ago

Hi Laurie, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. Please get in touch with me directly via email or by calling 0333 41 41 455. Kind regards, Ashley @ OK Vape

Posted 1 month ago

OK Vape is rated 4.8 based on 5,941 reviews