OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,143 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good fast service with top class products”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to leave us a review, we are glad to hear that you are enjoying our products. Please don't hesitate to get in touch if we can assist in any way. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Always prompt delivery and customer service is excellent if ever I have an issue. 100% 👍”

Helpful Report

Posted 1 year ago

Hi Mags, Thank you so much for sharing your feedback and for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Great service 👏”

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Posted 1 year ago

Hi Eamonn, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of any assistance. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“The service was great but I have notice that sum of the refills dont last so long as they did the last before these when they in no time and a couple did not work the ones that went quick only lasted a day and so times nothing”

Helpful Report

Posted 1 year ago

Hi Kathleen, Many thanks for your review. We're very sorry to hear you have not been enjoying our products, if you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Great service and products.”

Helpful Report

Posted 1 year ago

Hi Margaret, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“Still my favourite,but still some issues with QC.”

Helpful Report

Posted 1 year ago

Hi Richard, Many thanks for your review. We're very sorry to hear you have encountered some products that are not up to our usual standards. If you experience any further issues then please get in touch at info@okvape.co.uk and we would be delighted to assist. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Friendly and efficient Friendly and helpful”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for taking the time to leave us a review. If we can be of any help please don't hesitate to get in contact. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Yes very pleased with the service”

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Posted 1 year ago

Hi Rosemary, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“I had become desperate to find 10 motives batteries, they are out of stock absolutely everywhere. And then I landed on OK Vape and they sell 10 motives compatible batteries. Not only that but they are a fraction of the price. So I bought 12 just in case. I do prefer the original 10 motives refills, but when I run out I will use the OK Vape refills, so I keep them as spares.”

Helpful Report

Posted 1 year ago

Hi Sabrina, We are delighted to hear you have been enjoying our products! Thank you for taking the time and sharing your experience with us. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“Ordered online.Very easy to do. Received within a couple of days. Very pleased with this service thank you.”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you so much for sharing your feedback and for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Prompt friendly informative service could not be better”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for taking the time to leave us a review and sharing your experience of ordering from us. Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“Very good service, easy to order and arrived very quickly”

Helpful Report

Posted 1 year ago

Hi Marie, Thank you for your positive feedback and for taking the time to leave us a review. If we can be of any help, please feel free to get in contact. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Great service, quick tracked delivery .”

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Posted 1 year ago

Hi Julie, Thank you so much for sharing your feedback and for taking the time to leave a review. If we can be of any help then please don’t hesitate to reach out to us. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Item fine but wish you wouldn't use Royal Mail for delivery, they are pathetic and take days longer than Evri . Also Royal Mail never update their emails they send you”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you for your review. We're really sorry to hear your delivery is taking longer than usual to arrive. Once your order has been dispatched, you should receive an email with the tracking link inside. You can then use this to track your order on Royal Mail's website. We apologise again if the tracking is not updated. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We do offer alternative, quicker delivery options, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ Please let us know if you have any queries. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Good stuff, puff puff”

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Posted 1 year ago

Hi Murdo, Thank you for your review! Please reach out to us if there is anything we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“From order to delivery everything was done very quickly and als kept updated when they are going to arrive”

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Posted 1 year ago

Hi Barbara, We're very glad to hear this, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“Always arrives in plenty time”

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Posted 1 year ago

Hi Carol, Thank you for taking the time to share your review! Please feel free to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“I spoke to Customer Service, who were very helpful, friendly and professional.”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you for sharing your feedback with us, we're glad to hear you've been enjoying our service. If we can be of assistance, then please feel free to get in touch. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Excellent service simple to place orders and swift delivery thank you.”

Helpful Report

Posted 1 year ago

Hi Mandy, Thank you so much for sharing your experience of ordering from us and taking the time to leave us a review. Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Perfect for my needs. EASY to order and always delivered in a few days.”

Helpful Report

Posted 1 year ago

Hi Sandra, We are delighted to hear your positive experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,143 reviews