OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,060 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered coils online on Saturday received them Monday, very happy with the coils and quick service,”

Helpful Report

Posted 5 months ago

Hi Jacqueline, We are very happy to hear this, it is great to hear that you were satisfied with your purchase and the delivery service. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 5 months ago

“For those of you who are trying to give up smoking this Brand is, in my opinion the very best. I have tried everything before,and nothing worked. But I have jow quit smoking cigarettes for 8 weeks and this Brand really does cover all of my cravings.”

Helpful Report

Posted 5 months ago

Hi Tina, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“If youre trying to stop smoking these help, it depends on what flavour you want but i found the tobacco flavour good once you get used to it.”

Helpful Report

Posted 5 months ago

Hi Jane, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 5 months ago

“We love your product, but would like to order by email, how ever this doesn’t seem to be possible, each time we want to order we have to phone, it would be better for us if we could pay by PayPal Kind regards”

Helpful Report

Posted 5 months ago

Hi Elaine, Thank you for taking the time to leave us a review! We can put together orders from an email, and then you can proceed to pay online on our website if that would suit you better. Unfortunately, we are unable to accept PayPal due to their regulations. I will, however, pass this feedback on to the relevant team. Best wishes, Ashley @ OK Vape

Posted 5 months ago

“Service is ok.”

Helpful Report

Posted 5 months ago

Hi Sarah, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If you have any further feedback, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 5 months ago

“Brilliant as always quick delivery”

Helpful Report

Posted 5 months ago

Hi Stephen, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 5 months ago

“Excellent products - quick delivery - easy to use website”

Helpful Report

Posted 5 months ago

Hi Ann, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 5 months ago

“Very prompt and always friendly”

Helpful Report

Posted 5 months ago

Hi Carole, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Used ok vape for a long time and always had fantastic service, excellent delivery and prices and if I have a query the staff are lovely. Thankyou for all your wonderful service”

Helpful Report

Posted 5 months ago

Hi Susan, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“Our initial order was faulty but Alison at customer service was very kind and efficient by quickly replacing them. We would highly recommend ok vape.”

Helpful Report

Posted 5 months ago

Hi Mark, Thank you for taking the time to leave Alison a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 5 months ago

“As always first class service though the purchase before the latest delivery the cartridges were not very good even though I had brought two new batteries maybe a faulty batch”

Helpful Report

Posted 5 months ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. If you experience any issues please don’t hesitate to get in touch, we will be happy to help you. Kind Regards, Ashley @ OK Vape

Posted 5 months ago

“First class fast efficient service. I have been using OK Vape for 5+ years and not one hitch, even during covid. Well done the team. Kenny Central Scotland.”

Helpful Report

Posted 5 months ago

We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 5 months ago

“Great service”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave us a review, we are really pleased to hear that you have been satisfied with the service provided. If we can be of further assistance please let me know. Best Wishes, Alison @ OK Vape

Posted 5 months ago

“Delivered well packed an very promptly Batteries excellent and fully compatible with Motive cartridges and chargers Disappointed with flavour and smell of cartridges. Reminiscent of pipe tobacco. Will try the golden variety next as people who didn’t notice Motive “vaping” complained about the smell of the OK ones Overall good product but seriously let down by taste and smell of cartridges”

Helpful Report

Posted 5 months ago

Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations, I will contact you by email to look into this issue further. Best Wishes, Alison @ OK Vape

Posted 5 months ago

“Delivered very fast”

Helpful Report

Posted 5 months ago

We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Alison @ OK Vape

Posted 5 months ago

“Excellent all goods arrived on time! Good value!”

Helpful Report

Posted 5 months ago

We are delighted to hear this; your feedback is very much appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 5 months ago

“Great service”

Helpful Report

Posted 5 months ago

We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Alison @ OK Vape

Posted 5 months ago

“I really love that you guys are keeping these alive after other brands are ditching them. Well priced, and delivered in good time. However the flavor of the medium menthol refills I tried I found awful. Compared to the 10 Motives (usual brand) they taste like dried citrus peel, and something rotten. Almost no menthol flavor at all. Not sure if I got a bad batch, or if the flavor is a work in progress but a shame for me. I hope they improve, and will keep you guys in mind, but can't use them if the flavor stays like that.”

Helpful Report

Posted 5 months ago

We are sorry to hear that our product did not taste as expected, I would like to get some further information about this and resolve this matter for you. I will get in touch directly with you via email. Kind Regards, Alison @ OK Vape

Posted 5 months ago

“Great product,first class service”

Helpful Report

Posted 5 months ago

Hi Andrew, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 5 months ago

“I used to use one a day now it's two and I'm not using it anymore. The pod liquid has changed. There is just no way one pod is equivalent to 20 cigarettes as advertised. The batteries do not last long. I have over 10 batteries that are unusable. I was a loyal customer. I have now switched to another company.”

Helpful Report

Posted 6 months ago

Good afternoon, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape Kind Regards, Bleu @ OK Vape

Posted 6 months ago

OK Vape is rated 4.8 based on 6,060 reviews