OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,153 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 1 year ago

Hi Valerie, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Good service, late delivery at times”

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Posted 1 year ago

Hi Jean, Thank you for your review! We're sorry to hear some of your orders has taken a while to get to you, we are reliant on external delivery services to get the orders to our customers quickly and efficiently, and sometimes they can let us down. Our free delivery service aims to deliver orders in around 2-3 days. We do have quicker delivery options for a low cost for our customers - https://okvape.co.uk/delivery/. If you have any queries then please let us know. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Excellent service as usual, a little longer for delivery but that was more the fault of Royal Mail than OK Vape.”

Helpful Report

Posted 1 year ago

Hi Lee, Thank you for your lovely review! We're sorry to hear that your order took longer than usual to arrive, if it ever was to go over 10 working days where you haven't received it, please do get in touch and we will be able to take further action. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Very good”

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Posted 1 year ago

Hi Robert, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Excellent service fast and efficient”

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Posted 1 year ago

Hi Pamela, Thank you very much for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“I do like my menthol cig like vapes and have been using for awhile. Quick shipment from the company. My only criticism is the Web site..if you want to order a different strengths,you have to keep going back to the start. You should have a continue shopping once you have placed items in your basket!! Otherwise I'm very happy with service and the product!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you so much for your review! We appreciate your feedback in regards to adding other items to your cart, there is actually an option to close the 'basket' once you have added an item, there is a cross button at the top next to 'Shopping Basket'. If you cannot seem to use this then please let us know and we will look into it further 😊 Best wishes, Amber @ OK Vape

Posted 1 year ago

“Very pleased with my purchase from ok vape, delivered on time, and no problems Thank you.”

Helpful Report

Posted 1 year ago

Hi Stephen, We're really glad to hear this, thank you for taking the time and sharing! If we can be of any assistance then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Always excellent”

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Posted 1 year ago

Hi Michael, Thank you so much for your feedback! If we can be of help then please let us know. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Good speedy order”

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Posted 1 year ago

Hi Debbie, Thanks for your review, we're glad to hear it arrived in good time! Please let us know if there is anything we can help with. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Quick response on delivery”

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Posted 1 year ago

Hi Colin, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great service from ok vape.Free delivery and so fast.”

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Posted 1 year ago

Hi Cheryl, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 1 year ago

“Great service, fast delivery and website is very easy to navigate. Thank you”

Helpful Report

Posted 1 year ago

Hey there, Thank you so much for your lovely review! Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Excellent quality and fast delivery”

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Posted 1 year ago

Hi Judy, Thank you for taking the time and sharing your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great product, buy regularly, service usually good, support team very helpful.”

Helpful Report

Posted 1 year ago

Hi Cheryl, Thank you for your review and kind words! Please let us know if we can be of any help. Kind words, Amber @ OK Vape

Posted 1 year ago

“It brilliant product, with great service and a great price. If you vape this is the place to go to”

Helpful Report

Posted 1 year ago

Hi Stuart, Thank you so much for your lovely review! If there is anything we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Good for fast delivery and packaged well and at a competitive price. Unfortunately the device itself didn’t fulfil my needs, low vapour production and lack of a satisfying ‘hit’. Perhaps if you’re used to smoking silk cut purple it would work, not for the seasoned smoker looking to quit.”

Helpful Report

Posted 1 year ago

Hi there, Many thanks for your review. We're sorry to hear our product didn't seem to reach expectations. You may find increasing the strength slightly may work better for you? We have different nicotine strengths available to suit all kinds of smokers. I have included a couple links below, which you may find useful, but if you have any other questions or queries, please don't hesitate to get in touch with us. https://okvape.co.uk/blog/vaping-beginners/nicotine-strength/ https://okvape.co.uk/refills/ok-cigalike/ (see the FAQs at the bottom) Best wishes, Amber @ OK Vape

Posted 1 year ago

“Great product quick and easy to order !”

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Posted 1 year ago

Hi Michelle, Thank you very much for your kind words and review! If we can be of any help then please get in touch. Kind regards, Amber @ OK Vape

Posted 1 year ago

“Very good place to shop 👍”

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Posted 1 year ago

Hi Gerald, Thank you so much for your review! Best wishes, Amber @ OK Vape

Posted 1 year ago

“Reasonably priced and very fast delivery”

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Posted 1 year ago

Hi Emma, Thank you for sharing your feedback! Please let us know if we can be of any help. Best wishes, Amber @ OK Vape

Posted 1 year ago

“Since switching to OK Vape I've been quite impressed. The pods are good and delivery has been spot on. Had one problem with a couple of pods but it was promptly sorted by customer services. So far, so good !”

Helpful Report

Posted 1 year ago

Hi Anthony, Thank you very much for sharing your review! If we can be of any other assistance then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,153 reviews