OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.78

4.8 Rating 6,129 Reviews

95 %

of reviewers recommend OK Vape

4.8

Based on 6,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent swift service ,easy to order.”

Helpful Report

Posted 2 weeks ago

Hi Alan, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“Fast and efficient.”

Helpful Report

Posted 2 weeks ago

Hi Colin, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“I enjoyed the ok vapes but I always do. I’m a bit disappointed though, as the tips don’t last nearly as long as they did when I first used them. Apart from that I’m satisfied as I mentioned”

Helpful Report

Posted 2 weeks ago

Hi Patricia, Thank you for taking the time to leave your review. I'm sorry to hear that you have been disappointed with our refills recently. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 2 days ago

“I buy 5 packets. at a time and I think you are pricing your self out of more business as I can't afford to buy multi packs.”

Helpful Report

Posted 2 weeks ago

Hi Peter, Thank you so much for taking the time to leave us your review. We really appreciate the feedback regarding the prices, I will pass this on to the relevant teams. If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“Great service. Thanks”

Helpful Report

Posted 2 weeks ago

Hi Alexandra, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“Always good service. Delivery swift & efficient.”

Helpful Report

Posted 2 weeks ago

Hi Barbara, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“Do the job”

Helpful Report

Posted 2 weeks ago

Hi John, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“Brilliant as always.”

Helpful Report

Posted 2 weeks ago

“Brilliant+as+always.+”

Helpful Report

Posted 2 weeks ago

Hi Lesley, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“So happy that your elec cigarettes work with motive 10 I will definitely be ordering monthly”

Helpful Report

Posted 2 weeks ago

Hi John, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“Great service and fast delivery.”

Helpful Report

Posted 2 weeks ago

Hi Alex, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“On several occasions I have difficulty with opening the tops of the bottles. On these occasions i have to sprize the top off with a knife, then break the seal..It's a pain in the bum. Otherwise the product itself is good.”

Helpful Report

Posted 3 weeks ago

Hi Josephine, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. I'm very sorry to hear about this issue, please do get in touch with us via email so we can take further information and hopefully resolve the issue. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“Good product at a reasonable price and efficient service”

Helpful Report

Posted 3 weeks ago

Hi Liz, We are thrilled to hear that you continue to be satisfied with our pricing and service! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“Helping me reduce my need for cigarettes.”

Helpful Report

Posted 3 weeks ago

Hi Elizabeth, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“Excellent service, as always. Dipatched same day. 5*”

Helpful Report

Posted 3 weeks ago

Hi Emma, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“Very good service.”

Helpful Report

Posted 3 weeks ago

Hi Jan, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“I use my phone to order. Always answer promptly and politely. Delivery is always prompt if ordered before 2pm .. usually received the next day! Very pleased with your service”

Helpful Report

Posted 3 weeks ago

Hi Jackie, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“Great service”

Helpful Report

Posted 3 weeks ago

Hi Julie, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 2 days ago

“I’ve been a regular OK vape user for 9 years. Very good product,brilliant service….. perhaps a loyalist bonus would be nice though.”

Helpful Report

Posted 3 weeks ago

Hi Terry, We are really pleased to hear you've been enjoying our products and service! I will make a log of your feedback. Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

“Good product & service”

Helpful Report

Posted 3 weeks ago

Hi Derek, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 2 days ago

OK Vape is rated 4.8 based on 6,129 reviews