Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,268 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,268 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice quality cards but smaller than I expected for the price”

Helpful Report

Posted 1 week ago

Hi, Thank you for your feedback! We're glad to hear you liked the quality of the cards, but we're sorry they were smaller than expected. We appreciate your input and will take it on board to ensure size details are as clear as possible. Thank you for your support, The Ohh Deer Team

Posted 6 days ago

“Great cards but took 5 days to get to me so I missed Valentine’s Day which is why I placed the order.”

Helpful Report

Posted 2 weeks ago

Hi Gemma, We're really sorry to hear that your order didn’t arrive in time for Valentine’s Day. We completely understand how frustrating that must have been, especially when you ordered with the occasion in mind. While we're glad you liked the cards, we’ll continue working on improving our delivery times to ensure a better experience in the future. Thank you for your feedback, and we truly appreciate your support! The Ohh Deer Team

Posted 2 weeks ago

“Cards arrived quickly and are nice. However, two were smaller than I was expecting. They all looked the same on the website. Slightly disappointed with smaller ones.”

Helpful Report

Posted 1 month ago

Hi Heather, Thank you for your feedback! We're glad the cards arrived quickly and that you liked them overall. However, we’re sorry to hear that the smaller sizes weren’t what you expected. We understand how this could be disappointing and will review how we can make size details clearer on our website. If there’s anything we can do to help, please feel free to reach out to our customer service team. Thank you for letting us know, The Ohh Deer Team

Posted 1 month ago

“Took a long time to come. I know it's a busy period but I ordered something from another shop and it came in 2 days. This took more than a week.”

Helpful Report

Posted 2 months ago

Hi Sophie, Thank you for your feedback, and we’re really sorry to hear about the delay with your order. We understand how frustrating it is when delivery times don’t meet your expectations, especially during a busy period. We’re working hard to improve our processing and shipping times to provide a smoother experience in the future. Thank you for your patience and understanding! Thank you, The Ohh Deer Team

Posted 2 months ago

“Card was as expected but it took several days to arrive”

Helpful Report

Posted 3 months ago

Hi Lee, Thank you for your feedback! We’re glad to hear the card met your expectations, but we’re sorry about the longer delivery time. We’ll continue to work on improving our dispatch and shipping times to ensure a smoother experience in the future. Thank you for your patience, The Ohh Deer Team

Posted 2 months ago

“Item arrived in good time but I was shocked with the excessive packaging.”

Helpful Report

Posted 3 months ago

Hi Emma, Thank you for your feedback! We're glad to hear your item arrived promptly, but we’re sorry to learn that the packaging felt excessive. We strive to balance protecting items during transit with minimizing waste and will review this to improve in the future. Your input is much appreciated! Thank you, The Ohh Deer Team

Posted 2 months ago

“The boxed item arrived without any outer covering (which I appreciate is to save on waste) so had a large sticky label attached with delivery details. But the item was for a gift, so is unsuitable with the label attached, and it is impossible to remove the sticky label without either damaging the box or leaving a huge sticky residue which needed chemical cleaners to remove”

Helpful Report

Posted 3 months ago

Hi Lesley, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. The outer boxes for the Artful and Papergang boxes have been designed to protect the content only, therefore if these are ordered as a stand alone product they will be shipped as we did when ran as the subscription, which means no outer packaging is required. Thank you, The Ohh Deer Team

Posted 3 months ago

“It would’ve been nice to have been sent in an envelope, or some form of packagaing cos I’m now in a dilemma that I have a Xmas gift with a huge sticky label with my name and address on that I can’t get off the box without it looking a sticky mess 😕”

Helpful Report

Posted 3 months ago

Hi Rhona, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. The outer boxes for the Artful and Papergang boxes have been designed to protect the content only, therefore if these are ordered as a stand alone product they will be shipped as we did when ran as the subscription, which means no outer packaging is required. Thank you, The Ohh Deer Team

Posted 3 months ago

“Very slow but it arrives”

Helpful Report

Posted 3 months ago

Hi Stephanie, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We are sorry your order took longer than expected to arrive and appreciate your patience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“There was no communication about the delivery, but it did arrive safely”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“Cute, thank you”

Helpful Report

Posted 3 months ago

Hi Lindsey, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“Delivery took very long time”

Helpful Report

Posted 3 months ago

Hi Sarah, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Apologies your order took longer than expected to arrive and appreciate your patience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“It was ok but I’d have been disappointed if I’d paid full price”

Helpful Report

Posted 3 months ago

Hi Dawn, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“Box damaged on arrival”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If any of the goods have arrived damaged and you have yet to do so, please do flag this immediately with the team on help@ohhdeer.com so we can help rectify this for you. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“I loved the design but felt the quality of the printing wasn't the best, especially for the quality of the photos I printed inside.”

Helpful Report

Posted 3 months ago

Hi Lucy, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“I bought this as a gift so was a bit disappointed that it arrived with the address label stuck to the actual package and not in a postal bag/wrapping. I haven't checked the contents as I will be giving it as part of a Christmas present”

Helpful Report

Posted 3 months ago

Hi Lisa, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. The outer boxes for the Artful and Papergang boxes have been designed to protect the content only, therefore if these are ordered as a stand alone product they will be shipped as we did when ran as the subscription, which means no outer packaging is required. Thank you, The Ohh Deer Team

Posted 3 months ago

“Cards are smaller than expected.”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We aim to make it as clear as possible within the product information, of the dimensions of our cards as we have a variety of sizes - most of which are A6. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“The cards and the designs on them were fantastic but they didn't arrive in good shape. Cards and envelopes were either bent or dinged during shipment overseas.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have yet to do so, please email our team on help@ohhdeer.com so we can address the condition of your order on arrival and rectify this promptly for you the best we can. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 3 months ago

“The cards were delivered quickly and as requested. However, I felt the quality of the cards was below the standard of other online retailers, especially when you consider the cost.”

Helpful Report

Posted 4 months ago

Hi Geraint, Thank you for your feedback, and we’re glad to hear your cards were delivered quickly and as requested. However, we’re sorry to hear that the quality didn’t meet your expectations, especially in comparison to other retailers. We truly value your input and will pass your comments along to our team as we strive to improve our products. If there’s anything we can assist with, please don’t hesitate to let us know. Thank you, The Ohh Deer Team

Posted 3 months ago

“The cards were a bit bent unfortunately but they were very quick!”

Helpful Report

Posted 4 months ago

Hi, Thank you for your feedback! We’re glad to hear the delivery was quick, but we’re sorry the cards arrived bent. That’s not the experience we want for you. If you’d like, please reach out to our customer service team so we can help make this right. Thank you for letting us know, The Ohh Deer Team

Posted 3 months ago

Ohh Deer is rated 4.7 based on 6,268 reviews