Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,108 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was a little bit longer than expected due to royal mail strike actions, but team responded very quickly about estimated delivery time. Great cap with design by Gemma Correll, although cap itself is made in China which is a bit of a shame (to be expected for the price though!).”

Helpful Report

Posted 2 years ago

Hi Jakub, It's great to hear your order has arrived and you are happy with the Gemma design :) Thank you The Ohh Deer Team

Posted 2 years ago

“These items arrived more than two weeks after I ordered them, and were therefore a complete waste as the serious delay meant I had to purchase cards in a shop so as not to miss the cut off for delivery. Unfortunately I will not be using this service again, as even with the Royal Mail strikes this delay is unforgivable.”

Helpful Report

Posted 2 years ago

Hi Charlie, We are sorry to hear of the disappointment caused by the arrival date of this purchase. Unfortunately Royal Mail have been on strike for 4 working days since the dispatch of your parcel which sadly has caused delays on the UK postal system alongside the big Christmas rush. We do offer FedEx next day service option and would always recommend choosing a tracked option like this over second class untracked if you are looking to receive for a specific date. if you need to get in touch for anything at all our team are available via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“Ordered the Tony Chocoloney Advent calendar & my daughter in law loved it. Shipping to Canada was in a timely manner. Will definitely revisit this site for unique gift ideas.”

Helpful Report

Posted 2 years ago

Hi Lorette, It's wonderful to hear that your daughter in law was a big fan of this advent! Thank you The Ohh Deer Team

Posted 2 years ago

“My niece still hasn’t received her birthday present! Royal Mail notification tells me it hasn’t been delivered yet and has a pending status. We are now 17 days since order made! I know it’s not your fault but I am sad for my niece! So, no review yet. Becky”

Helpful Report

Posted 2 years ago

Hi Rebecca, We can see this was delivered to your safe place on the 17th by Royal Mail, we do hope your niece enjoys the delivery. If you need any further help from the team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Thank you The Ohh Deer Team

Posted 2 years ago

“Fantastic consumer experience from start to finish! Ordered Sunday night and was with me by Tuesday morning! Communication was great with notifications at each stage so I was fully aware it had been received, processed and despatched. The Rob Ryan Paper Gang box is beautiful 😍 Thank you and have a lovely Christmas x”

Helpful Report

Posted 2 years ago

Hi Emma, We're delighted to hear you have received great product and service with your order. With our FedEx next day delivery option you can be sure of a swift delivery :) Thank you The Ohh Deer Team

Posted 2 years ago

“Bought the pyrography kit as a present for a friend so I can't comment on the item's quality but the team were very helpful when I had a question.”

Helpful Report

Posted 2 years ago

Hi, It's great to hear our team were able to help you out straight away! Thank you The Ohh Deer Team

Posted 2 years ago

“Still yet to receive the item i purchased 2 weeks ago??”

Helpful Report

Posted 2 years ago

Hi, We are very sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, especially the 2nd class untracked service you have selected with this order, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Fantastic service, great quality, Fast problem free order & Delivery.”

Helpful Report

Posted 2 years ago

Hi, It's brilliant to hear you received great service and product with your order! Thank you The Ohh Deer Team

Posted 2 years ago

“The Christmas decoration has not been delivered yet. I assume it's down to the Royal Mail strikes. I am unlikely to order from you again.”

Helpful Report

Posted 2 years ago

Hi Hayley, We are very sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, especially the second class service you have selected with your order, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“I still haven’t received my order.”

Helpful Report

Posted 2 years ago

Hi Meg, Thank you for taking the time to leave your review, we can see your order was delivered this morning with Royal Mail. If there's anything wrong and you need to speak to our team please reach out via help@ohhdeer.com, we'd be happy to assist. Thank you The Ohh Deer Team

Posted 2 years ago

“Charming, high quality cards. Delighted”

Helpful Report

Posted 2 years ago

Hi Kathleen, We're pleased to hear you were happy with your order, thanks for sharing :) Thank you The Ohh Deer Team

Posted 2 years ago

“I ordered 3 Christmas cards from you that still haven't been delivered 2 weeks later. It's now 19th December and too late for me to post them on to the recipients. Really poor service. I know the Postal strikes have caused problems but why didn't you use an alternative courier?”

Helpful Report

Posted 2 years ago

Hello, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. We do offer FedEx next day service for our UK customers as well, however this must be selected at checkout when you place your order, at this time you have selected Royal Mail 2nd class untracked. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Lovely item and fast delivery.”

Helpful Report

Posted 2 years ago

Hi Mandy, We're please to hear you have swift delivery :) Thank you The Ohh Deer Team

Posted 2 years ago

“As always, package arrived in good condition and well timed. Thank you!”

Helpful Report

Posted 2 years ago

Hi Kelli, Thank you for the lovely review! Thank you The Ohh Deer Team

Posted 2 years ago

“Great product. Fast delivery. Highly recommended”

Helpful Report

Posted 2 years ago

Hi James, We're delighted to hear you received great product and service from us :) Thank you The Ohh Deer Team

Posted 2 years ago

“Unfortunately the card I ordered has not arrived and I am unable to provide a review”

Helpful Report

Posted 2 years ago

Hi Mike, We are sorry to hear your order has not yet arrived with you, sadly the strike action taking place in the UK right now is causing delays on all deliveries. Please don't hesitate to reach out to our team via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“I haven’t received my order as yet so can’t review. Be good to know a delivery date please?”

Helpful Report

Posted 2 years ago

Hi Fiona, Thanks for taking the time to leave your review, we are sorry to hear you order has yet to arrive with you. Sadly Royal Mail deliveries are delayed at this time due to intensive worker strike action taking place, if you need to speak to our team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“have not received these and they were for christmas. i am aware of the strikes but the lack of communication and the lack of tracking is appalling.”

Helpful Report

Posted 2 years ago

Hi, Thanks for taking the time to leave your review, we are sorry to hear you order has yet to arrive with you. Sadly Royal Mail deliveries are delayed at this time due to intensive worker strike action taking place, if you need to speak to our team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“Still not received my order 🙁 Also not had a reply from customer service.”

Helpful Report

Posted 2 years ago

Hi Dolly, Thanks for taking the time to leave your review, we are sorry to hear your order has yet to arrive with you. Sadly Royal Mail deliveries are delayed at this time due to intensive worker strike action taking place. Our team has emailed you regarding your order and are waiting to hear back to help resolve this for you. Kind regards The Ohh Deer Team

Posted 2 years ago

“Overpriced”

Helpful Report

Posted 2 years ago

Hi Gary, We are sorry to hear you weren't happy with your order, please get in touch via help@ohhdeer.com we'd love to hear further feedback from yourself as to why you felt this way. Thank you The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,108 reviews