Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,108 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ohh Deer is amazing, it has everything for everyone.”

Helpful Report

Posted 2 years ago

Hi Márcia, We're pleased to hear you are such a big fan of our products! Thank you The Ohh Deer Team

Posted 2 years ago

“Hi it still hasn't arrived yet:(”

Helpful Report

Posted 2 years ago

Hello Kaye, Thank you for taking the time to leave your review, we'd normally estimate 3-5 working days for delivery on the service you have chosen, however please be aware that this excludes Royal Mail strike days. Royal Mail have chosen to strike on 24th,25th 30th November and 1st December, these strike days are excluded from your estimated delivery time and may delay the arrival of your parcel outside of the normally expected window. We thank you for your patience at this turbulent shipping time. If you need assistance from the team in the meantime please just email help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Really lovely company. I’ve ordered from them a couple of times now. My order was delayed because of the postal strikes and when I queried why the parcel was late arriving, Angeline was really prompt in replying and really helpful. Would definitely order again 😃”

Helpful Report

Posted 2 years ago

Hi Kirstie, Thanks for the review, we are pleased to hear our team were able to help you stright away! Thank you The Ohh Deer Team

Posted 2 years ago

“Have yet to receive my order due to the postal strikes 😔”

Helpful Report

Posted 2 years ago

Hi Harriet, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“Item still not arrived.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“I haven't received my parcel”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“It has not arrived yet !!! It’s been a long time Where is it please !”

Helpful Report

Posted 2 years ago

Hi Sharon, Thank you for taking the time to leave your review. Your order was dispatched November 24th with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“Sadly, as not dispatched until 2 days after ordering, got caught up in the postal strike. Here we are 10 days later and no card for someone's birthday tomorrow”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“In the first instance Ohh Deer shipped the wrong item to me. However, their fast response and sorting out the correct item to be shipped to me straight away more than made up for the mistake. Human error happens, it's how you respond that counts and Ohh Deer were first class.”

Helpful Report

Posted 2 years ago

Hi John, We're delighted to hear our customer care team were able to help solve this promptly and efficiently for you :) Thank you The Ohh Deer Team

Posted 2 years ago

“I haven't received my order so can't comment.”

Helpful Report

Posted 2 years ago

Hi Lynne, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“I haven't received my item yet !!!”

Helpful Report

Posted 2 years ago

Hi Helen, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“It never arrived.”

Helpful Report

Posted 2 years ago

Hi Margaret, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“I haven’t received my parcel yet”

Helpful Report

Posted 2 years ago

Hi Teresa, Thank you for taking the time to leave your review. Your order was dispatched November 23rd with the selected Royal Mail second class untracked service. We'd normally estimate 3-5 working days for delivery, however Royal Mail strike action has effected deliveries all over the UK at this time. Royal Mail have informed the public of strike action taking place on 24th,25th 30th November and 1st December, these strike days may delay the arrival of your parcel outside of the normally expected window. We understand the current disrupted shipping service in the UK right now is frustrating for all so your patience is fully appreciated. If you need us in the meantime don't hesitate to reach out to help@ohhdeer.com, the team would be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

“Prompted by a survey email that asked why I hadn't used the website for a year, I replied that I only buy one card a year, for my wife's birthday. So I used the site again, for that. So that's worked out really well. Great cards. I miss the shop in Loughborough (I know you can buy cards in the noisy cafe, but it's not the same). Well done. See you all next year.”

Helpful Report

Posted 2 years ago

Hi Matthew, It's great to hear you are always able to find the perfect card for you wife every year from us, thanks for sharing :) Thank you The Ohh Deer Team

Posted 2 years ago

“Ordered 2 boxes”

Helpful Report

Posted 2 years ago

Hi, Thanks for taking the time to leave us a review. If there was anything wrong or unsatisfactory about your boxes, please let us know at help@ohhdeer.com and we would be happy to help you! Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Ohh Deer is the best! Unique cards that arrived quickly.”

Helpful Report

Posted 2 years ago

Hi Geneviève, We're over the moon that you love our greeting cards! We hope you and your recipients enjoy them. Thank you for taking the time to leave your feedback. Thank you, The Ohh Deer Team

Posted 2 years ago

“Ohh Deer is the best! Unique cards that arrived quickly.”

Helpful Report

Posted 2 years ago

Hi, We're over the moon that you love our greeting cards! We hope you and your recipients enjoy them. Thank you for taking the time to leave your feedback. Thank you, The Ohh Deer Team

Posted 2 years ago

“Love my Gemma Correll items from Ohh Deer service and delivery was great”

Helpful Report

Posted 2 years ago

Hi Margaret, Thanks for your review, we're please you received great product and service :) Thank you The Ohh Deer Team

Posted 2 years ago

“Very good value”

Helpful Report

Posted 2 years ago

Hi Susan, Thanks for your lovely review! Thank you The Ohh Deer Team

Posted 2 years ago

“There was fault with this product unfortunately (the stitching had come undone). I contacted customer services and they responded straight away, issuing a refund as the product was out of stock so they were unable to send out a new item. It was my first purchase from Ohh Deer and I would be happy to buy from them again as even though there was a problem with my order they resolved it quickly without any hassle.”

Helpful Report

Posted 2 years ago

Hi, We're glad that our customer service team were able to help you straight away with this order :) Thank you The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,108 reviews