Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,260 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely products and great customer service. A papergang box I ordered recently went missing in the post and was immediately sorted and replaced by ohh Deer. No faff and super quick email reply.”

Helpful Report

Posted 2 years ago

Hi Caz, It's wonderful to hear our customer service team we're quick to respond and helped sort this out for you :) Thank you The Ohh Deer Team

Posted 2 years ago

“Ordered from ohh deer for the last few years. Never had an issue. Waited over a month to receive a card I ordered and contacted multiple times to be given excuse after excuse only for me to then have to go to tesco to get a card for someone before the Christmas posting cut off due to the cards NOT SHOWING UP !!!!!!!!!! Never ever ever ordering from them again.”

Helpful Report

Posted 2 years ago

Hi Arabella, Thank you for taking the time to leave your review, we are very sorry that your original order was delayed by the Royal mail strikes, unfortunately the industrial action is outside of our direct control. We can see our team provided a full replacement order for you upon receiving your email and can see this arrived 3 working days after issue. If you need any help with this order please don't hesitate to get in touch via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“I have yet to receive my order, purchased on 8th December. No response to any of my emails until yesterday, when I complained about there not being a response to my emails. Not had a reply from my response to that either!”

Helpful Report

Posted 2 years ago

Hi Helen, We are sorry to hear your order has yet to arrive, currently Royal Mail is currently taking part in industrial worker strike action that has caused a knock on effect to deliveries across the UK currently. Our team has sent follow up emails to both of your email addresses to help get this resolved for you, we hope to hear back from you shortly. Kind regards The Ohh Deer Team

Posted 2 years ago

“Easy to order, Great products and fast delivery”

Helpful Report

Posted 2 years ago

Hi Chloe, We're pleased to hear you felt this was great product and service :) Thank you The Ohh Deer Team

Posted 2 years ago

“Love the designs and really great quality!”

Helpful Report

Posted 2 years ago

Hi Lucy, It's great to hear you felt these were great quality products! Thank you The Ohh Deer Team

Posted 2 years ago

“I know there's a postal strike, but two weeks for delivery? Great cards though”

Helpful Report

Posted 2 years ago

Hi Paul, We are very sorry to hear your order's delivery was delayed. At the moment, the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. You selected their 1st Class service at checkout, which is also experiencing delays. We are glad to hear that you did enjoy the products. Thank you for taking the time to leave a review. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards, The Ohh Deer Team

Posted 2 years ago

“Fantastic and quick customer service. The products are excellent.”

Helpful Report

Posted 2 years ago

Hi, We are very sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Beautiful stationery!”

Helpful Report

Posted 2 years ago

Hi there, We are delighted to hear that you love our stationery! We appreciate you taking the time to share your comment with us. Thank you, The Ohh Deer Team

Posted 2 years ago

“Overall good quality but the cards were a little bent as it was the width of the packaging, nothing to harmful but did annoy me a little.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear that you appreciated the quality of our cards. We're very sorry to hear that they arrived slightly damaged however, so a member of our team has gotten into contact to discuss this further. Thank you, The Ohh Deer Team

Posted 2 years ago

“Great gift ideas, really quick delivery, something different from the mainstream. Great when you're looking for something different and special.”

Helpful Report

Posted 2 years ago

Hi John, Thank you for taking the time to leave such great feedback. We're very pleased to hear that you enjoyed the gifts we have to offer. :) Thank you, The Ohh Deer Team

Posted 2 years ago

“I absolutely love the stationery boxes I have received and have purchased several in different designs to give as really classy Christmas gifts.”

Helpful Report

Posted 2 years ago

Hi Lorna, We're pleased to hear you are a big fan of our papergang boxes! Thank you The Ohh Deer Team

Posted 2 years ago

“Delivery time was a little bit longer than expected due to royal mail strike actions, but team responded very quickly about estimated delivery time. Great cap with design by Gemma Correll, although cap itself is made in China which is a bit of a shame (to be expected for the price though!).”

Helpful Report

Posted 2 years ago

Hi Jakub, It's great to hear your order has arrived and you are happy with the Gemma design :) Thank you The Ohh Deer Team

Posted 2 years ago

“These items arrived more than two weeks after I ordered them, and were therefore a complete waste as the serious delay meant I had to purchase cards in a shop so as not to miss the cut off for delivery. Unfortunately I will not be using this service again, as even with the Royal Mail strikes this delay is unforgivable.”

Helpful Report

Posted 2 years ago

Hi Charlie, We are sorry to hear of the disappointment caused by the arrival date of this purchase. Unfortunately Royal Mail have been on strike for 4 working days since the dispatch of your parcel which sadly has caused delays on the UK postal system alongside the big Christmas rush. We do offer FedEx next day service option and would always recommend choosing a tracked option like this over second class untracked if you are looking to receive for a specific date. if you need to get in touch for anything at all our team are available via help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“Ordered the Tony Chocoloney Advent calendar & my daughter in law loved it. Shipping to Canada was in a timely manner. Will definitely revisit this site for unique gift ideas.”

Helpful Report

Posted 2 years ago

Hi Lorette, It's wonderful to hear that your daughter in law was a big fan of this advent! Thank you The Ohh Deer Team

Posted 2 years ago

“My niece still hasn’t received her birthday present! Royal Mail notification tells me it hasn’t been delivered yet and has a pending status. We are now 17 days since order made! I know it’s not your fault but I am sad for my niece! So, no review yet. Becky”

Helpful Report

Posted 2 years ago

Hi Rebecca, We can see this was delivered to your safe place on the 17th by Royal Mail, we do hope your niece enjoys the delivery. If you need any further help from the team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Thank you The Ohh Deer Team

Posted 2 years ago

“Fantastic consumer experience from start to finish! Ordered Sunday night and was with me by Tuesday morning! Communication was great with notifications at each stage so I was fully aware it had been received, processed and despatched. The Rob Ryan Paper Gang box is beautiful 😍 Thank you and have a lovely Christmas x”

Helpful Report

Posted 2 years ago

Hi Emma, We're delighted to hear you have received great product and service with your order. With our FedEx next day delivery option you can be sure of a swift delivery :) Thank you The Ohh Deer Team

Posted 2 years ago

“Bought the pyrography kit as a present for a friend so I can't comment on the item's quality but the team were very helpful when I had a question.”

Helpful Report

Posted 2 years ago

Hi, It's great to hear our team were able to help you out straight away! Thank you The Ohh Deer Team

Posted 2 years ago

“Still yet to receive the item i purchased 2 weeks ago??”

Helpful Report

Posted 2 years ago

Hi, We are very sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, especially the 2nd class untracked service you have selected with this order, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Fantastic service, great quality, Fast problem free order & Delivery.”

Helpful Report

Posted 2 years ago

Hi, It's brilliant to hear you received great service and product with your order! Thank you The Ohh Deer Team

Posted 2 years ago

“The Christmas decoration has not been delivered yet. I assume it's down to the Royal Mail strikes. I am unlikely to order from you again.”

Helpful Report

Posted 2 years ago

Hi Hayley, We are very sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, especially the second class service you have selected with your order, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,260 reviews