Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,186 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cards were good value, but it was a shame that there were several duplicates (which I am sure is part of the mystery!) and many 70th and 80th - which hopefully will come in handy one day! Was OK, but not sure I'd order again.”

Helpful Report

Posted 2 years ago

Hi Zoe, Thanks for your review, it's great to hear you felt this mystery card bundle was good value but we are sorry to hear you weren't 100% happy with the designs included. If you need help from the team with this order we are always available over at help@ohhdeer.com, just get in touch :) Thank you The Ohh Deer Team

Posted 2 years ago

“Love the cards (and everything on the site) BUT lost one star for packaging ... ordered 2 'post it' notes, which were 'loose' and arrived curled up at the corners, not great as supposed to be part of gifts for friends. Shouldn't they be wrapped in something (preferably biodegradeable)?”

Helpful Report

Posted 2 years ago

Hi Jan, Thanks for your review, it's great to hear you loved the products on our website but we are sorry to hear you had some trouble with the post-it notes. We're always looking to reduce our wastage as much as possible and will send items without extra packaging where possible, however, they shouldn't arrive damaged in any way. Drop us an email to help@ohhdeer.com and we'd be happy to assist :) Thank you The Ohh Deer Team

Posted 2 years ago

“Very bad experience. Won't even try to purchase anything from you ever again.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We are very sorry to hear that you had a bad experience ordering with us. Unfortunately, as we advised via email correspondence with you at the time, there is currently an embargo in place that is preventing deliveries to Mexico, which is why it was not possible for your order to arrive with you. This is sadly something that is completely out of our control, which is why you were issued with a full refund. Thank you The Ohh Deer Team

Posted 2 years ago

“Good and beautiful products”

Helpful Report

Posted 2 years ago

Hello Joana, Thank you for your review! We're so pleased to hear that you think our products are beautiful :) Thank you The Ohh Deer Team

Posted 2 years ago

“I bought an art pack as a birthday present for my mother, but unfortunately it was damaged in transit - a bottle of ink broke and covered all the contents. Your colleague Harry arranged to have the entire pack replaced at no extra cost, and it arrived two days later. Excellent service, and I'll certainly be using your service again.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review! We're so glad to hear that Harry was able to assist you, and that your replacement art pack arrived quickly! Thank you The Ohh Deer Team

Posted 2 years ago

“Cards are great I really like them. However the packaging was torn to shreds but luckily the post office repackaged them for me and none were missing. Perhaps stronger packaging in future might be wise.”

Helpful Report

Posted 2 years ago

Hello Vicky, Thank you for your review and your feedback. We're very glad to hear that none of the cards were missing, despite the damage the package sustained during transit, and that you were happy with the cards themselves :) Thank you The Ohh Deer Team

Posted 2 years ago

“Awesome collection of quality random cards - that’s me sorted for a while!”

Helpful Report

Posted 2 years ago

Hello Michelle, Thank you for your review! We're so glad to hear that you are so happy with the cards that arrived as part of your bundle! Thank you The Ohh Deer Team

Posted 2 years ago

“Duplicate cards. Too many old ages. Not many basic birthday cards. Many father day cards, father deceased. Not one wedding anniversary card.”

Helpful Report

Posted 2 years ago

Hello Sarah, Thank you for your review. We're sorry to hear you've been disappointed by some of the cards in your selection. A member of the team will be in contact today to discuss this and see how we can resolve this for you. Thank you The Ohh Deer Team

Posted 2 years ago

“The main part of my parcel didn’t arrive. Only when I chased it was it acknowledged. Took my money and then said the ‘warehouse stock levels were incorrect’. Surely they would have known this before dispatch. Won’t be using again!”

Helpful Report

Posted 2 years ago

Hello Toni, Thank you for your review. We are very sorry that part of your order was affected by a stock error. As explained by a member of our team at the time, we were not aware of the stock error until we received your email letting us know that the item was missing, at which point we investigated the issue and offered you a full refund for the missing item, which you accepted. We can assure you that, had we been aware of the issue before dispatch, we would have let you know immediately and issued the refund at this stage. We are sorry to hear that you won't be using us again. We hope you enjoyed the rest of the items in your order. Thank you The Ohh Deer Team

Posted 2 years ago

“Awesome! Will use again. Such a good idea - I bought the mystery box of 50! Amazing”

Helpful Report

Posted 2 years ago

Hi Carrie, Thanks for the recommendation, we're glad you loved these cards! Thank you The Ohh Deer Team

Posted 2 years ago

“Absolutely loved the cards, only two duplicates. I have already used 3. Fabulous value so pleased with my purchase”

Helpful Report

Posted 2 years ago

Hi Helen, It's fantastic to hear you were happy with your purchase and have even started to use the cards! Thank you The Ohh Deer Team

Posted 2 years ago

“I am waiting for a refund for the cards and the postage”

Helpful Report

Posted 2 years ago

Hi Verity, Thanks for sending your return this week, once it arrives back in our warehouse it'll be processed and refunded as per our returns policy. If you need assistance in the meantime don't hesitate to reach out to help@ohhdeer.com Thank you The Ohh Deer Team

Posted 2 years ago

“Soo delighted with the quality, style and superb selection of my pack, best value ever !! Won’t shop anywhere else after getting these ! Thank you”

Helpful Report

Posted 2 years ago

Hi Nicola, Thanks for your review, we're delighted to hear you loved the quality and designs included in this mystery card pack! Thank you The Ohh Deer Team

Posted 2 years ago

“Great deal & excellent service. Highly recommend”

Helpful Report

Posted 2 years ago

Hi Kerri, We're glad you had such a positive experience with Ohh Deer :) Thank you The Ohh Deer Team

Posted 2 years ago

“Lovely cards, was a little disappointed that there were a couple of duplicates.”

Helpful Report

Posted 2 years ago

Hi Alex, We're glad to hear you liked the designs included in this mystery pack received :) Thank you The Ohh Deer Team

Posted 2 years ago

“Absolutely love my buys from Ohh Deer, my mystery card pack is going to save me rushing to the shop and the mystery box I got this time was packed!”

Helpful Report

Posted 2 years ago

Hi Sheila, It's brilliant to hear the mystery box and cards were a big hit! Thank you The Ohh Deer Team

Posted 2 years ago

“Love this company - gorgeous cards, delivered super quickly and fab customer service”

Helpful Report

Posted 2 years ago

Hi Stefanie, We're delighted to hear your order arrived super quick! Thank you The Ohh Deer Team

Posted 2 years ago

“One of my pots was broken in transit and Ohh Deer sent a replacement within a day and an extra item as an apology - well done indeed!”

Helpful Report

Posted 2 years ago

Hi Steven, We're pleased to hear our team were able to help you out straight away, thanks for sharing :) Thank you The Ohh Deer Team

Posted 2 years ago

“Great cards got a massive discount on a bulk but of random cards which is a deal I’ll look out for again!”

Helpful Report

Posted 2 years ago

Hello Sophie, Thank you for your review! It's fantastic to hear how happy you are with the bundle deal! Thank you The Ohh Deer Team

Posted 2 years ago

“Ordered 2 packs beautiful cards some blank some funny all in all a good mix Great quality of card to Have recommended to family and friends x”

Helpful Report

Posted 2 years ago

Hello Sarah, Thank you for your review! It's brilliant to hear that your 2 packs of cards were such a success, and especially that you recommend us! Thank you The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,186 reviews