Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,260 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never arrived - you didn’t even say you had attempted to ship it until 2 weeks after ordering and paying for postage, so you can’t even blame the postage strikes as you didn’t send it”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. We're sorry to hear that you were unhappy with your recent order. The reason you did see this wait on dispatch was because you purchased one of our made-to-order Safely Endangered garments, which we did specify on the product listing requires some production time. The estimated printing time is 7 working days, but we managed to dispatch your item 5 working days after they went into production on 14/12. We’re sorry that you did not find your experience satisfactory. If you need any further assistance on this matter, please do not hesitate to contact our team at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Really slow service. My order wasn't dispatched until 13 days after it was placed, and is yet to be delivered. I appreciate the delays regarding Royal Mail strikes so the delivery was out of your control but I'm really unhappy with dispatch taking 2 weeks.”

Helpful Report

Posted 2 years ago

Hi Rosemary, We're very sorry to hear that you were unhappy with your recent order. You did purchase one of our made-to-order Safely Endangered garments, which we specify on the product listing requires some production time. The estimated printing time is 7 working days, but we managed to dispatch your item 5 working days after they went into production on 14/12. We wanted to thank you for taking the time to leave a review and we’re sorry that you did not find your experience satisfactory. If you need any further assistance on this matter, please do not hesitate to contact our team at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Value for money”

Helpful Report

Posted 2 years ago

Hi Lesley, It is brilliant to hear you appreciated our good value for money. We hope to see you again soon! :) Thank you, The Ohh Deer Team

Posted 2 years ago

“Empty envelope arrived that was pretty much ruined by Royal Mail.”

Helpful Report

Posted 2 years ago

Hi Samuel, We are very sorry to hear how the courier delivered your parcel. We certainly do not expect our delivery partner to treat our parcels this way. A member of our customer service team has already arranged for a replacement order to get sent out to you ASAP. If you ever have any other issues with damaged packages, or any other concerns at all, we're always here to help at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“My boxes have been amazing 😍”

Helpful Report

Posted 2 years ago

Hi Nichole, It is amazing to hear how much you enjoy our Papergang boxes. Feel free to subscribe to get one of our lovingly created boxes delivered every month! :) We appreciate you taking the time to leave your feedback. Thank you, The Ohh Deer Team

Posted 2 years ago

“Really love this company and was glad to receive my products on time. The only little downside is that the artists logo and barcode on the wrapping paper is rather large and looks unsightly if left on or cut out. I think my order was delivered on time even with all the Royal Mail chaos. I also love the box that my delivery was packaged in. Its size means that it can double up as a laptop base if I'm sitting on my bed! If there was more Ohh Deer printing on the box it would be great extra marketing for the company.”

Helpful Report

Posted 2 years ago

Hi Leanne, Thank you for leaving us all your great feedback. It is wonderful to hear that you enjoyed so many aspects of our products and service. I have passed along your feedback regarding the logo on the giftwrap to our product design team for further review. :) Thank you, The Ohh Deer Team

Posted 2 years ago

“I have received an empty envelop. :( It was damaged so it maybe got lostfuring shipping, but very disappointing nonetheless...”

Helpful Report

Posted 2 years ago

Hi Robert, We are sincerely sorry to hear that you received your order in such terrible condition. We certainly do not expect our delivery partner to treat our parcels this way, and are regretful that you did not receive your product at all. A member of our team has gotten in touch to arrange a replacement order to get sent out to you ASAP. If you ever have any issues with delivery, or any other concerns with your order, do not hesitate to get in touch with our team at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Ordered on 12th December, dispatched with express Royal Mail and card still has not arrived”

Helpful Report

Posted 2 years ago

Hi Michael, We are very sorry to hear that your order still has not arrived. As you are probably aware, the strike action by Royal Mail has severely disrupted service across the country. This has caused huge backlogs in the system which has meant that some post has had a largely extended delivery window, or not been able to be successfully delivered at all. We understand your frustration, so a member of our team has gotten in touch with the aim of rectifying this for you. If you ever have any queries or concerns regarding your delivery, our team are always happy to help at help@ohhdeer.com. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Absolutely nothing like the photo I bought from, this was a washed out photocopy I'm most disappointed.”

Helpful Report

Posted 2 years ago

Hi Jeff, We are very sorry to hear that you were not impressed by the quality of the card you received. We certainly do no expect our cards to appear washed out. A member of our team has gotten in touch with the aim of rectifying this for you. Kind Regards, The Ohh Deer Team

Posted 2 years ago

“Love everything I've bought they're amazing”

Helpful Report

Posted 2 years ago

Hi Sharon, Thank you for taking the time to leave your lovely feedback. We’re delighted to hear of your experience with Ohh Deer and that you received the high standard of service we always aim to provide our customers. Thank you, The Ohh Deer Team

Posted 2 years ago

“My friend absolutely loved the items. I only shop at ohh deer for her gifts because they are the best :)”

Helpful Report

Posted 2 years ago

Hi there, It is wonderful to hear how much you and your friend love our selection of gifts. We hope to see you again soon! :) Thank you, The Ohh Deer Team

Posted 2 years ago

“Amazing value for money, had a few papergang boxes all have been very good. Fast postage too.”

Helpful Report

Posted 2 years ago

Hi Heidi, It is fantastic to hear that you had a great experience with both our service and our products. Thank you for leaving your review and we hope to see you again soon! :) Thank you, The Ohh Deer Team

Posted 2 years ago

“Lovely products, items arrived promptly and in good condition!”

Helpful Report

Posted 2 years ago

Hi Nicole, We’re pleased to hear of your positive experience with both the products and service we offer. Thank you for taking the time to share this with us. :) Thank you, The Ohh Deer Team

Posted 2 years ago

“I'm a journeyman electrician and gave both my boss and mentor the "Christmas Safety: electrical hazards" card. It's such a cool nostalgic design and perfectly on theme for me! The shipping was fast and I'm obsessed with the non-traditional look.”

Helpful Report

Posted 2 years ago

Hi Erin, We're thrilled to hear that one of our cards really spoke to you and arrived promptly! We love Steven Rhodes's designs too! Thanks for sharing this with us. :) Thank you, The Ohh Deer Team

Posted 2 years ago

“All gud”

Helpful Report

Posted 2 years ago

Hi Amy, Thanks so much for sharing your experience with us. We hope to see you again soon. :) Thank you, The Ohh Deer Team

Posted 2 years ago

“Ohh Dear was great! But I still haven’t received my order despite it being dispatched on 8th December. I understand delays are with Royal Mail.”

Helpful Report

Posted 2 years ago

Hi Claire, Thank you for leaving us a review. We're so sorry to hear that your order is still yet to arrive. Please accept our sincere apologies for the delay. A member of our team has gotten in touch with the aim of coming to some form of resolution for you. Thank you, The Ohh Deer Team

Posted 2 years ago

“I've been subscribed to the monthly Papergang box for almost 2 years now. It's exciting to open it and see what's inside. I love that they work with different artists for each box as that makes them appeal to different artistic tastes. I do prefer the boxes that have notebooks rather than journals as the former are easier to gift to others. I also like the boxes that have blank greeting cards and pens (I dislike pencils). My favourite box of 2021 was the February lilac-coloured one and in 2022 I loved both the September and October ones best. Would love to get one with a stencil in it for drawing signs and symbols or flowers and plants.”

Helpful Report

Posted 2 years ago

Hi Rona, What great feedback! We're so happy that love our Papergang boxes. We really appreciate you taking the time to leave us a review and share your ideas with us. :) Thank you, The Ohh Deer Team

Posted 2 years ago

“Good products but the courier left the box outside in the pouring rain without even seeing if we were in. It fell apart as I picked it up! Luckily the goods were ok inside. Had no idea who delivered it but you should complain.”

Helpful Report

Posted 2 years ago

Hi Victoria, We're so sorry to hear that our delivery partner left you package in an unsuitable place. We certainly do not expect this from them. We are glad to hear that your products were okay, however, and that you were happy with them. If you need anymore assistance in this matter, please contact help@ohhdeer.com where our team are happy to help. Thank you, The Ohh Deer Team

Posted 2 years ago

“I feel absolutely conned with this purchase based on the item description. There is no baubles folks it's a basic low quality print. NO BAUBLES ! Sales of goods act 1983 springs to mind. 6 poorly printed, low quality cards for £20 I felt robbed. Needles to say I did not send them to anyone. They are good for the fire. Ohhhh deer you are a joke !!! Will never spend a dime with this "company" again. Merry Christmas”

Helpful Report

Posted 2 years ago

Hi Steven, Thank you for taking the time to leave us a review. We're very sorry if there was any confusion surrounding this Christmas card. The product is not 3-dimensional and we're sorry if you found this unclear. We would like to discuss the issue further with a view to coming to a resolution. We will contact you within the next 30 minutes. Kind regards, The Ohh Deer Team

Posted 2 years ago

“Well packaged and good communication”

Helpful Report

Posted 2 years ago

Hi Hannah, Thank you for your brilliant review! Thank you The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,260 reviews