Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,108 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered not received”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your review, for the 2nd class service you have chosen we advise to allow up to 5 working days for delivery. At the moment your parcel was dispatched 3 working days ago so is still within it's estimated window. We kindly ask you to allow the full window for your order to arrive. If you do need to speak to team in the meantime please email help@ohhdeer.com Thank you The Ohh Deer Team

Posted 2 years ago

“great card, fast delivery”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your great experience! Thank you The Ohh Deer Team

Posted 2 years ago

“Absolutely LOVE all Ohh Deer products!!”

Helpful Report

Posted 2 years ago

Hi Jen, Thanks for the wonderful review! Thank you The Ohh Deer Team

Posted 2 years ago

“Card is lovely and unique. However, I paid the extra to have the card handwritten expecting it to be done really nicely. My 15 year old son could have done the same handwriting. Wish I'd decided to write it myself. Although technically neat it's not the greatest. Customer service is great and the card as I said is lovely. Just minus a star unfortunately for having to pay the extra for mediocre handwriting with an average ballpoint pen.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave your review. We are sorry to hear you felt disappointed by the handwritten card received. These are lovingly hand written by our warehouse team rather than using machines to give it that personalised quality. If you need any assistance from our team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Item still not received. Don't waste your money on Express Delivery as I am still waiting over a week after placing my order. Had issues with my previous order also, with missing items. Full refund was issued as soon as I raised this so customer service cannot be faulted.”

Helpful Report

Posted 2 years ago

Hi Naomi, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com, we'd be happy to assist Kind regards The Ohh Deer Team

Posted 2 years ago

“Great items in the box good quality. Always quick to answer any questions”

Helpful Report

Posted 2 years ago

Hi Gail, Thank for the wonderful review! Thank you The Ohh Deer Team

Posted 2 years ago

“I've peeped at mystery gifts before, but never taken the plunge until now. I have only one thing to say. Wow.”

Helpful Report

Posted 2 years ago

Hi Ellen, We're delighted to hear you loved these mystery products! Thank you The Ohh Deer Team

Posted 2 years ago

“great choice of products. Had a small issue with one of the items ordered but the help team resolved that super quickly thank you so much !”

Helpful Report

Posted 2 years ago

Hi Camille, We're pleased to hear you loved your items and that our team could help you out! Thank you The Ohh Deer Team

Posted 2 years ago

“Easy to order and delivered on time.”

Helpful Report

Posted 2 years ago

Hi Frank, It's great to hear you receive great product and service :) Thank you The Ohh Deer Team

Posted 2 years ago

“I paid for express delivery as it was a secret Santa gift it hasn’t even arrived would like a refund”

Helpful Report

Posted 2 years ago

Hi Louise, Thank you for your review, we can advise that the order was sent to a pick up location due to you being away at the time of delivery. Please follow the tracking link provided to you to get your parcel collected from the holding depot :) If you have any queries with your order please just email help@ohhdeer.com. Thank you The Ohh Deer Team

Posted 2 years ago

“Service was fine. Asked me to review my purchase prior to me receiving it. They resolved my query by passively sending me a request to update my review.”

Helpful Report

Posted 2 years ago

Hi Caroline, We can see your order was delivered this morning, we hope you enjoy your goods :) If you need further help from us just email help@ohhdeer.com Thank you The Ohh Deer Team

Posted 2 years ago

“I do really like the stuff I received but my order was missing two things I ordered. I've emailed help so hopefully they'll get back to me edit: customer service were super helpful and sent out the missing items quickly”

Helpful Report

Posted 2 years ago

Hi Emily, Thank you for your review, it looks like our team has sorted this and have shipped the missing products out for you already :) If you need any further help were available via help@ohhdeer.com Thank you The Ohh Deer Team

Posted 2 years ago

“Lovely products, speedy delivery, very happy!”

Helpful Report

Posted 2 years ago

Hi Judith, It's brilliant to hear you received great products and speedy delivery! Thank you The Ohh Deer Team

Posted 2 years ago

“Being that the concept of the gift is about it's presentation of the socks in its sandwich box, it was disappointing to receive the parcel today squashed and the boxing damaged.”

Helpful Report

Posted 2 years ago

Hi Nicola, Thank you for taking the time to leave your review, we are sorry to hear your order was damaged on arrival. Our team would be more than happy to help get this resolved for you, just email help@ohhdeer.com, we'd be happy to assist. Kind regards The Ohh Deer Team

Posted 2 years ago

“Arrived late but not companies fault. But good quality”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for your review, we can see this was delivered today for you so we hope you enjoy the goods :) If you need help from us just email help@ohhdeer.com, we'd be happy to assist. Thank you The Ohh Deer Team

Posted 2 years ago

“Nothing arrived yet so a bit hard to tell. Is parce lost?”

Helpful Report

Posted 2 years ago

Hello, We have checked your order and can see it has been delivered toady for you, we hope you enjoy the goods :) If you need further help were available via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“No idea when I will receive my order...been over 3 weeks”

Helpful Report

Posted 2 years ago

Hi Ahmet, Thank you for your review, we've checked your order and can see this was delivered on December 5th, 5 days after you placed your order. If you need help from the team regarding your delivery just email help@ohhdeer.com, we'd be happy to help :) Thank you The Ohh Deer Team

Posted 2 years ago

“Still have not received this I'm afraid : ( I blame Royal Mail - but maybe Ohh Deer need to consider this before Christmas. Really looking forward to receiving it before Christmas - fingers crossed”

Helpful Report

Posted 2 years ago

Hi Claire, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, including your parcel on the chosen second class untracked service, which is sadly causing delays across the country. We do also offer next day delivery with FedEx on our website and would always recommend choosing a higher service at checkout if you are looking to receive by a specified date. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“I had a problem with my order but it was dealt with very quickly.”

Helpful Report

Posted 2 years ago

Hi Margaret, We are sorry to hear the carrier has done this to your order. We can see that our team has already gotten in touch and issued refund for the damaged goods. If you need anything further we're always available via help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

“Not even arrived yet! This feedback was way premature!”

Helpful Report

Posted 2 years ago

Hi Marissa, We are sorry to hear your order has yet to arrive. At the moment the UK has been severely effected by the strike action in place by carrier Royal Mail, which is sadly causing delays across the country. If you need to speak to the team please don't hesitate to email help@ohhdeer.com. Kind regards The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 6,108 reviews