Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,268 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,268 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality diairy, quick delivery. The diary is a bit on the small size, but that's the one my daughter wanted”

Helpful Report

Posted 4 months ago

Hi Jayne, Thank you for your feedback! We're glad to hear the diary was good quality and delivered quickly. Although it's on the smaller side, we're happy it was the one your daughter wanted. If you ever need anything else, feel free to reach out! Thank you, The Ohh Deer Team

Posted 4 months ago

“Corner slightly dented but otherwise fine.”

Helpful Report

Posted 4 months ago

Hi Amanda, Thank you for your feedback, and we're sorry to hear about the slight dent in the corner. We're glad to hear that everything else was fine. If you'd like any further assistance, feel free to reach out to our customer service team! Thank you, The Ohh Deer Team

Posted 4 months ago

“lovely well made cards”

Helpful Report

Posted 4 months ago

Hi Ruth, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 4 months ago

“Lovely little card, great quality too. Only criticism is that the delivery time was a smidge long!”

Helpful Report

Posted 4 months ago

Hi Elaine, Thank you for your kind words! We're so glad you loved the card and its quality. We apologize for the slightly longer delivery time and appreciate your patience. We'll work on improving that for the future! Thank you, The Ohh Deer Team

Posted 4 months ago

“This diary I ordered was gorgeous and exactly as described/in the images. The only slight negative is that it wasn’t plastic wrapped, and it was shipped in a cardboard box - unfortunately it got wet and has a slight bit of water damage in the corner of the cover. Not enough to return it but a shame!”

Helpful Report

Posted 4 months ago

Hi Alexandra, Thank you for your feedback! We're so glad to hear that you loved the diary and that it was just as you expected. We’re really sorry about the water damage to the cover, though, and understand how disappointing that is. We appreciate your understanding and will pass along your feedback to improve our packaging to prevent this from happening in the future. Thank you for sharing your experience, The Ohh Deer Team

Posted 4 months ago

“The card was lovely quality and I was pleased that it arrived in a hard backed envelope. Unfortunately, the delivery was very delayed and although I was aware of this when ordering - I wish I hasn't paid extra for a faster delivery.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your feedback, and we're glad to hear you loved the card's quality and appreciated the hard-backed envelope. We’re truly sorry for the delay in delivery, especially since you paid extra for faster shipping. Please reach out to our customer service team, and we’ll do our best to address the delivery issue. Thank you for sharing your experience, The Ohh Deer Team

Posted 4 months ago

“Very good, thank you!”

Helpful Report

Posted 4 months ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 4 months ago

“Really pleased with lovely cards and gifts ☺️…definitely be buying from you again. Only gave 4 stars as postage/delivery was quite slow…didn’t receive until well over a week after ordering, probably nearer two weeks. Missed one occasion card was for and had to buy another card resultantly. However as I said ….lovely quality cards & gifts and packaged really well..so when goods did arrive they were in perfect condition ☺️ Thank you”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your kind feedback and for understanding despite the slow delivery. We're thrilled to hear that you loved the cards and gifts, and we’re sorry that the delay caused you to miss one occasion. We’ll work on improving our delivery times, but we're so glad everything arrived in perfect condition. We look forward to serving you again! Thank you, The Ohh Deer Team

Posted 4 months ago

“It’s great. Not enough notes pages per day for me”

Helpful Report

Posted 5 months ago

Hi Carol, Thank you for your feedback! We're glad you liked the product, though we understand your need for more note pages per day. We appreciate your input and will take it on board for future designs! Thank you, The Ohh Deer Team

Posted 4 months ago

“Arrived quickly but envelope was sent in was ripped”

Helpful Report

Posted 5 months ago

Hi Sallie, Thank you for your feedback. We're glad the order arrived quickly, but we're sorry to hear that the envelope was ripped. We understand how frustrating that can be, and we'll definitely look into improving our packaging. If you need further assistance, feel free to reach out to our customer service team. Thank you for bringing this to our attention, The Ohh Deer Team

Posted 4 months ago

“The bottom of the chocolate stirrer had come open so marshmallows had fallen out, but easily fixed and probably happened in transit. Delivery was quick and communication good.”

Helpful Report

Posted 5 months ago

Hi Kathryn, Thank you for your understanding, and I'm sorry to hear that the chocolate stirrer opened up during transit. We're glad it was an easy fix and that the delivery was quick with good communication. If you need any further assistance, please don’t hesitate to reach out to our customer service team. Thank you for your feedback, The Ohh Deer Team

Posted 4 months ago

“The cards are really individual and well made - their delivery took a bit longer than I had hoped tho. Possibly the delivery times could be made a bit clearer - and possiblky it is out of your hands anyway and more a Royal Mail issue”

Helpful Report

Posted 5 months ago

Hi Clare, Thank you for your feedback! We're glad to hear you loved the unique and well-made cards. We apologize for the delay in delivery and understand how frustrating that can be. We'll certainly look into making our delivery times clearer and appreciate your understanding that sometimes delays can be out of our control due to Royal Mail. Thank you for your support, The Ohh Deer Team

Posted 4 months ago

“Order came in good time.”

Helpful Report

Posted 5 months ago

Hi Susan, Thank you for letting us know! We're glad to hear your order arrived in good time. If you need anything else, feel free to reach out! Thank you, The Ohh Deer Team

Posted 5 months ago

“Although my item arrived in good tie, unfortuantely it was slightly bent on the corner. Which is not the best when giving the item as a present. :-(”

Helpful Report

Posted 5 months ago

Hi Julie, I’m really sorry to hear that your item arrived slightly bent, especially since it was meant as a gift. We understand how disappointing that must be. Please reach out to our customer service team, and we’ll do our best to make it right for you. Thank you for bringing this to our attention, The Ohh Deer Team

Posted 5 months ago

“Love all the products! Customer service were lovely when I hadn’t read the processing/delivery time, admittedly this would have probably put me off ordering in the first instance. I’d order again- just giving it the full eleven days to arrive. Lovely stuff!”

Helpful Report

Posted 5 months ago

Hi Heather, Thank you so much for your kind words! We're thrilled to hear that you love the products and had a positive experience with our customer service. We appreciate your understanding about the delivery time and are glad to hear you'd order again, keeping the processing time in mind. We can't wait to serve you again! Thank you, The Ohh Deer Team

Posted 5 months ago

“Really loved the cards - the range you have is brilliant. You did forget one card off my order but quickly rectified this when I got in touch.”

Helpful Report

Posted 5 months ago

Hi Emma, Thank you for your kind words! We're so glad to hear that you loved the range of cards we offer. We apologize for the missing card but are happy we could quickly sort it out for you. Your understanding means a lot to us, and we look forward to serving you again! Thank you, The Ohh Deer Team

Posted 5 months ago

“Great products - quality and uniqueness - just need to order well in advance as takes a bit longer than I expected to come. I don’t think it would put me off ordering again - but worth bearing in mind.”

Helpful Report

Posted 5 months ago

Hi Claire, Thank you for your thoughtful feedback! We're glad to hear that you appreciate the quality and uniqueness of our products. We understand that delivery times can take a bit longer than expected, and we appreciate your patience. We'll certainly keep working on improving this, and we’re grateful that it won’t stop you from ordering again! Thank you, The Ohh Deer Team

Posted 5 months ago

“I had to chase and took a while but lovely product and card sizes just right. Some envelopes were slightly creased but worth it for being plastic free. Thank you, will order again.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback and patience! We're sorry for the delay and any issues with the envelopes, but we're glad to hear you appreciated the plastic-free packaging and that you were happy with the product and card sizes. We’re grateful for your understanding and look forward to serving you again! Thank you, The Ohh Deer Team

Posted 5 months ago

“The diary is lovely but the item arrived in an envelope that was all torn and Royal Mail had placed it in a plastic bag to keep it dry.”

Helpful Report

Posted 5 months ago

Hi Catherine, Thank you for your feedback, and we're really sorry to hear that the packaging was torn upon arrival. We understand how disappointing that must have been, especially with such a lovely diary inside. We'll certainly review our packaging process to avoid this happening in the future. If there's anything more we can do to assist, please feel free to reach out to our customer service team. Thank you for bringing this to our attention, The Ohh Deer Team

Posted 5 months ago

“The baked bean card was pixellated but the customer service team dealt with this and refunded me. I would still use Ohh Deer again as I love some of the prints and it's fun to see the new collections each year.”

Helpful Report

Posted 5 months ago

Hi Caroline, Thank you for your understanding and for giving us another chance despite the issue with the baked bean card. We're sorry it arrived pixellated, but we're glad our customer service team was able to resolve the situation for you. It’s great to hear that you still enjoy our prints and collections—we appreciate your continued support! Thank you, The Ohh Deer Team

Posted 5 months ago

Ohh Deer is rated 4.7 based on 6,268 reviews