Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.69

4.7 Rating 6,105 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have enjoyed all the packages from Ohh Deer. I paused my stationary subscription because I wasn't keeping up with using all the items. The only complaint I have is that the various sticky pads don't stick very well.”

Helpful Report

Posted 1 year ago

Hi Stephanie, We're pleased to hear you have enjoyed all of the papergang boxes received so far :) Your feedback on the sticky notes has been passed back to our design team who are always looking for customer feedback to know what's working and what needs improvement. Thanks for sharing! Thank you The Ohh Deer Team

Posted 1 year ago

“Some pastels (chalks) arrived broken. It could be nice to have an explanation of the product and examples/ ideas on how you can use it. Not everyone is creative :)”

Helpful Report

Posted 1 year ago

Hi Lydia, We are sorry to hear your pastel set has arrived damaged. Please get in touch with our help team via help@ohhdeer.com and provide your order details and the team will be happy to help. We currently have tutorials up on YouTube showing you how you can use these pastels, check it out if you need some inspiration :) Kind regards The Ohh Deer Team

Posted 1 year ago

“Wonderful company, brilliant customer services and most importantly amazing quality items.”

Helpful Report

Posted 1 year ago

Hi, It's wonderful to hear you are a fan of our products and were pleased with our customer service team :) Thank you The Ohh Deer Team

Posted 1 year ago

“I loved everything but the things you swapped, I only ever need bottle xmas bags. You swapped the 3 I ordered for horrible bigger ones that are no good to me, I would have rather had my money back if you didn't have the stock, you gave a refund on a Christmas card so why not the bottle bags?”

Helpful Report

Posted 1 year ago

Hi Jill, We are sorry to hear you have received the incorrect product with your delivery. Our team would be more than happy to help you get this sorted. Please email help@ohhdeer.com with your order details and the team will be able to help you. Thank you The Ohh Deer team

Posted 1 year ago

“Great items, as always.”

Helpful Report

Posted 1 year ago

Hi Briony, Thanks for the lovely review! Thank you The Ohh Deer Team

Posted 1 year ago

“Fantastic range, just slow delivery”

Helpful Report

Posted 1 year ago

Hi Olivia, It's great to hear you love our range of products :) We can see you selected Royal Mail 2nd class as your shipping option for this one, which is our slowest option, however we do also offer 1st class and next day delivery if you we're looking for a faster delivery time on your next order :) Thank you The Ohh Deer Team

Posted 1 year ago

“Artful subscription is really good. Very inspirational. Great customer service too. I would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Stephen, We're really pleased that you're enjoying our Artful Subscription service - it's always great to hear that our designs are both inspirational and that our customer service is great! Thank you The Ohh Deer Team

Posted 1 year ago

“Love this site for any creative or quirky bits and bobs I want”

Helpful Report

Posted 1 year ago

Hi Lucy, It's great to hear you are always able to find what you need with us :) Thank you The Ohh Deer Team

Posted 1 year ago

“Fantastic value for money”

Helpful Report

Posted 1 year ago

Hi Joanne, Thanks for your great review! Thank you The Ohh Deer Team

Posted 1 year ago

“Friendly customer service. Reasonable international shipping charges. No complaints here.”

Helpful Report

Posted 1 year ago

Hi, We're pleased to hear you loved our customer service, thanks for sharing :) Thank you The Ohh Deer Team

Posted 1 year ago

“Fantastic art supplies in the water colour box. Excellent quality and delivered very quickly.”

Helpful Report

Posted 1 year ago

Hi Lynne, Thanks for your excellent review! Thank you The Ohh Deer Team

Posted 1 year ago

“Long wait, poor communication.”

Helpful Report

Posted 1 year ago

Hi, We are sorry for any disappointment caused by our current extended processing times due to our online summer sale. We'd love to hear some further feedback on your personal experience using our webpage so please get in touch with us via help@ohhdeer.com Kind regards The Ohh Deer Team

Posted 1 year ago

“The paper was what I expected, the delivery was different than what I was told. However whe I rang to enquire the response was very good.”

Helpful Report

Posted 1 year ago

Hi Kevin, We're glad to hear that the paper was what you expected and that the customer service team was able to resolve your query when contacted :) Thank you The Ohh Deer Team

Posted 1 year ago

“Good cards but took over a week to get dispatched from the warehouse. Way too long!”

Helpful Report

Posted 1 year ago

Hi, Thanks for taking the time to leave your review. We're sorry for any inconvenience caused by our summer sale processing times. Our summer sale has peaked the number of orders and our warehouse are working as fast as humanly possible to get all orders shipped. The information regarding our current processing times can be found under each product listing, the FAQ's page and the checkout. But if you ever need to talk to the team please just reach out via help@ohhdeer.com, we'd be happy to help. Kind regards, The Ohh Deer Team

Posted 1 year ago

“Nice cards but you're not in any rush to post em out eh”

Helpful Report

Posted 1 year ago

“Ordered a variety of products and was happy with all of them particularly the watercolour paper which was excellent value in the sale”

Helpful Report

Posted 1 year ago

Hi, iIt's wonderful to hear you were happy with all the products ordered :) Thank you The Ohh Deer Team

Posted 1 year ago

“Lovely selection of products that you don't find with other retailers. Great price of sale items, will definitely shop again.”

Helpful Report

Posted 1 year ago

Hi Caroline, We're delighted to hear you enjoyed our products range and sale prices, thanks for sharing! Thank you The Ohh Deer Team

Posted 1 year ago

“Lovely range of items, particularly in the Artful range. Beautiful quality 👌”

Helpful Report

Posted 1 year ago

Hi, It's wonderful to hear you we're happy with the range of Artful goods we have :) Thank you The Ohh Deer Team

Posted 1 year ago

“Having ordered 3 books and a box of pencils on 48 hr turnaround, and having ordered from OhDeer/Artful before, I was surprised when my order hadn't arrived 5 days later. Cue enquiry email and reply later, I was informed they were busy, being the sale'n'all, and that I"d get them...eventually. Which was true-twelve days after I was supposed to. The disappointing thing is this -this was utterly avoidable. I knew their sale was coming. God knows, we all get enough emails from On Deer. Then there was the countdown. Then the reminders. So why didn't they? Was this their first sale ever. No. So why would a business that relies so much on reputation, referral and subscription find this performance acceptable? I'm sure there's a carefully crafted response to this issue but for me the damage is done. Subscription being cancelled, and a totally avoidable bitter taste in my mouth to boot.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for taking the time to give us your honest feedback, it's always important for us to take this on board. We apologise for the summer sale processing delay on your order and know this was a disappointing experience. Our aim is always to provide customers with the highest quality service and it appears that we have not delivered to you. We are incredibly grateful for your loyalty and we would love to make things right again. Could you tell us what we can do to make your experience better? Kind regards The Ohh Deer Team

Posted 1 year ago

Ohh Deer is rated 4.7 based on 6,105 reviews