Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such amazing customer service! We had to change the date of our weekend, so I spoke to a lovely lady called Claire , who was so helpful , and changed our weekend to another date, no hassle, no problems! Will definitely be using Off Peak Luxury again !”

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Posted 1 year ago

“Really easy brill”

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Posted 1 year ago

“The service received after the initial booking was very good, very friendly and helpful staff. It is a little frustrating that the availability on the website is not real-time and our initial choice was not available. We could not work out how to pay via All4one card.”

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Posted 1 year ago

“Easy, straightforward booking procedure.”

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Posted 1 year ago

“The booking process was fine. We chose the deal as there was a pool and spa. Having booked and paid we were then advised that they were undergoing upgrading so not available after all.”

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Posted 1 year ago

“Very easy to use the website. Fill in the booking form within a few minutes. Very impressed”

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Posted 1 year ago

“very good thank you”

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Posted 1 year ago

“Website easy to use, suitable hotel identified.”

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Posted 1 year ago

“My first use of this site and all went well”

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Posted 1 year ago

“Easy to book and the offer was clearly documented. Also found the online chat very helpful with any extra questions.”

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Posted 1 year ago

“Our stay at Carberry Tower Mansion House was excellent from the moment we walked into reception until the minute we left would highly recommend all the staff were very pleasant and just wanted to help and make sure we were comfortable and happy. Highly Recommend !!”

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Posted 1 year ago

“Very welcoming & efficient advisers.”

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Posted 1 year ago

“Very efficient and friendly. Once again, first class service. Many thanks.”

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Posted 1 year ago

“Very straight forward booking process that was also done in a timely manner.”

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Posted 1 year ago

“Booking was very easy and Paula was efficient and extremely helpful and polite.”

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Posted 1 year ago

“Simple - no problems”

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Posted 1 year ago

“Easy to use service, great offers and excellent customer service. Contacted very quickly after booking request with slight alterations handled very well.”

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Posted 1 year ago

“Chatted with Paula online and she was most helpful. Booking was easy and straightforward. Recommend and will definitely use again”

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Posted 1 year ago

“We made a last minute booking & although we eventually got everything we were promised, the hotel didn't seem to have received any information about our offer. We were asked to pay the £164 at reception on arrival despite having paid online, we had to ask at reception for the prosecco & chocolate which were not in the room, the restaurant were unaware of our dinner reservation, we had to ask for the cost of our meal to be removed from the bill.”

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Posted 1 year ago

“Easy site to use and book with. Good value breaks available. Had no problems with booking on line.”

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Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,604 reviews