Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Telephone booking was excellent.”

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Posted 2 years ago

“I didn't use your website. I phoned.”

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Posted 2 years ago

“Ladies on the phone friendly and efficient.”

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Posted 2 years ago

“The offer on the website did not match the offer at the hotel. The restaurant has been closed in the evening for over three years and off peak luxury were informed of this several times.”

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Posted 2 years ago

Dear Mr Foster Further to your review at Priest House, it is disappointing to see you have left us 1 star. Your package included a 3-course dinner for two in the Millstream brasserie. I have called the hotel to check regarding your comments and they have confirmed that this is where you did indeed eat, therefore, the package does advertise exactly what is on offer. Kind regards, Offpeakluxury

Posted 2 years ago

“Excellent service from Leigh. Thank you so much for making this a pleasant experience .”

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Posted 2 years ago

“I am very pleased with the service”

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Posted 2 years ago

“Extremely helpful member of staff (Louise)”

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Posted 2 years ago

“Eady to book & navigate deals altho did spk to an advisor earlier & email was not sent as requested so I went o to site independently”

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Posted 2 years ago

“Always very friendly, polite and got back to us when promised. Hopefully the hotel will live up to the extortionate price we’ve paid - will write review after we’re back.”

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Posted 2 years ago

“I did not use the website. I am a Tellegraph Client”

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Posted 2 years ago

“Unable to contact anyone to answer questions on the telephone number provided. I called 10 times without success. Telephoned the hotel directly to checkout the your website was not a scam.”

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Posted 2 years ago

“I found contacting the company easy to contact and we’re very helpful in my request for a two night break. I would certainly consider using them again.”

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Posted 2 years ago

“Very user friendly booking service”

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Posted 2 years ago

“I just had a chat with your lady and booked a hotel. Dont think mit warrants a review?”

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Posted 2 years ago

“Straight forward and easy to see details and book”

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Posted 2 years ago

“Easy to use website, user friendly & good competitive prices”

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Posted 2 years ago

“Very helpful as dates initially could not be accommodated. Offered choices and other dates. Very quick response and help.”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Booked efficiently”

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Posted 2 years ago

“Received your email concerning Lake District hotels. Decided to book Grange Hotel Grange over Sands On Line but needed to use Chat line because of my Wife's special requirements following a Stroke. Chatted with Julie and then she telephoned to discuss the issues, she rang the Grange Hotel whilst I hung on and I'm delighted to say she sorted all issues and made the reservation. Later Julie rang to confirm everything and your emails followed. Excellent service from Julie, she is a brilliant customer service operator, professional, knowledgeable, very efficient and pleasant with it Top marks.”

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Posted 2 years ago

Offpeakluxury is rated 4.8 based on 5,605 reviews