Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and friendly service.”

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Posted 1 year ago

“Very easy and straightforward to book will definitely use them again”

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Posted 1 year ago

“I booked a break on Monday.I was told this would be confirmed by email.This has not happened. The hotel is the Kentisbury Grange.in Barnstable My name is Anthony Seddon.My tel no is 01636814104. Please action. Regards”

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Posted 1 year ago

Thank you for your 3 star review. It is very disappointing to see your comments, as the booking was taken by one of our Reservations Agents who sent the booking to the hotel on the day you booked it at 3.54pm and it was confirmed by the hotel at 4.18pm the same day. Confirmation was sent to your email. Perhaps it found its way into your junk or spam folder, which can happen and is out of our control. I shall resend another one to you. Kind regards, Off Peak Luxury

Posted 1 year ago

“the e-mail communication regarding the OPL properties is excellent. there are a wide variety of places to see and visit throughout the country booking on the website is easy and the near instant confirmation is appreciated”

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Posted 1 year ago

“Easy to use”

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Posted 1 year ago

“Could have booked same deal directly with hotel without booking fee.”

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Posted 1 year ago

“Your service was excellent. I was unable to complete the Application Form myself, and the help was cheerful and speedy”

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Posted 1 year ago

“Fantastic service by Paula and the team. They spent time finding us the right deal and were very friendly and helpful. Highly recommend this company. Thank you”

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Posted 1 year ago

“Everything was fine apart from the fact that I booked on Saturday, it is now Monday and I haven’t had confirmation of my booking.”

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Posted 1 year ago

“Excellent call handler, polite, friendly and helpful.”

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Posted 1 year ago

“Very helpful lady competent and rang hotel to verify my spcifiations.”

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Posted 1 year ago

“Friendly staff who were very helpful and came back with confirmation of our booking very quickly”

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Posted 1 year ago

“Excellent choice but would be helpful to have a map showing where the hotels on your list are.”

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Posted 1 year ago

“Very pleasant and professional Telephone staff...will use again.”

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Posted 1 year ago

“Great service, friendly and helpful staff who were very prompt in their responses.”

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Posted 1 year ago

“Excellent service from the lady who took my call,A pleasure to find a helpful, understanding member of staff. This is the usual level of service I have experienced on all the occasions when contacting OPL”

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Posted 1 year ago

“Very easy procedure . Answered a brief concern very quickly .”

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Posted 1 year ago

“Offpeakluxury offer competitive rates and great deals. This is my first experience with them and I found the booking process very user friendly. I will look out for other offers in the future.”

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Posted 1 year ago

“Fantastically easy to book.Very efficient”

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Posted 1 year ago

“Found your web site very clear able to follow booking with out getting frustrated- will certainly use again .”

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Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,604 reviews