Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

Write Your review

Tell us how Offpeakluxury made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, The website was easy enough but I made a mistake putting in my credit card details and was unsure if the booking had gone ahead. I phoned and spoke to a very helpful lady if I remember correctly, her name was Mary. She got everything sorted with hotel and card details. Thank you very much. Murdina Robertson”

Helpful Report

Posted 2 years ago

“Quick and easy, all information about the hotel deals in the same place just scroll down. I'm repeat customer, I would recommend to friends as the deals are excellent value.”

Helpful Report

Posted 2 years ago

“Easy to book. Prompt confirmation of booking received”

Helpful Report

Posted 2 years ago

“Courteous, efficient and very helpful.”

Helpful Report

Posted 2 years ago

“Having made a booking online and paid, a family member was rushed into hospital on the night before we were due to travel. When phoning Off Peak to explain, your staff were courteous and helpful and contacted the hotel. They were able to agree on another option with the hotel. When I was not able to answer my mobile, as at the hospital, they put everything down in an email for me. Thank you.”

Helpful Report

Posted 2 years ago

“First time I have used them to book, very efficient and quick”

Helpful Report

Posted 2 years ago

“Very pleasant and efficient lady who took the booking.”

Helpful Report

Posted 2 years ago

“Very helpful staff, spoke to two people and extremely polite”

Helpful Report

Posted 2 years ago

“Excellent and untroubled booking facility. Very simple to use and an almost immediate confirmation of the booking with my chosen hotel. Ten out of ten. The service provided is as good, if not better, than that provided when I made my first booking a number of years ago.”

Helpful Report

Posted 2 years ago

“Great selection of hotels with fabulous offers . Had excellent service from Mary over the phone. Have used before and will definitely use again. Thank you!”

Helpful Report

Posted 2 years ago

“Paula was very helpful she explained all about the offers to me and made me very aware that anything I needed I could get in touch anytime and she went the extra mile for me .”

Helpful Report

Posted 2 years ago

“Very reactive and fast response time !”

Helpful Report

Posted 2 years ago

“From beginning to booking very helpful and considerate thank you”

Helpful Report

Posted 2 years ago

“Very pleasant telephone experience. Very helpful and polite. 5*****”

Helpful Report

Posted 2 years ago

“Great to have some where to go for a bit of luxury”

Helpful Report

Posted 2 years ago

“The ladies I spoke to were very helpful and polite. Couldn't have asked for better service.”

Helpful Report

Posted 2 years ago

“Great experience”

Helpful Report

Posted 2 years ago

“Sofia was really helpful with my booking of Hindlesham HJall reservation for October. Thank you”

Helpful Report

Posted 2 years ago

“Mary helped me with our reservation. She was very helpful, precise and enthusiastic.”

Helpful Report

Posted 2 years ago

“Leigh was very polite & helpful. She delivered excellent service, phoned back as promised & ensured my requests were fully met.”

Helpful Report

Posted 2 years ago

Offpeakluxury is rated 4.8 based on 5,605 reviews