Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Lea, she was very helpful and knowledgeable. Happy with the service and would recommend.”

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Posted 2 years ago

“It was very straightforward to use my voucher and the booking was confirmed very quickly. The website is very easy to navigate”

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Posted 2 years ago

“Victoria looked after our needs very efficiently & secured exactly what we asked for.”

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Posted 2 years ago

“Easy straight forward booking”

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Posted 2 years ago

“Good service - very helpful staff - I have now booked a few short breaks with Offpeakluxury - should have a loyalty reward scheme to encourage further bookings & discounts.”

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Posted 2 years ago

“Ease of use, efficient, quick.”

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Posted 2 years ago

“Easy to use website with all the information you need to book a luxury break at an affordable cost.”

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Posted 2 years ago

“All the agents I dealt with were professional kind & prompt & kept their promises of call backs.”

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Posted 2 years ago

“Quick response, helpful and not rushed into making a decision.”

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Posted 2 years ago

“It was a pleasant surprise that you offered a much lower price than the hotel advertised. You were then prompt and efficient in arranging it. We are most grateful.”

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Posted 2 years ago

“Booked online, easy and straightforward.”

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Posted 2 years ago

“Pleasant, helpful and friendly telephone staff. Offering of alternative dates was proactive. Call back service was prompt. Booking procedure easy. Email booking confirmation was also prompt and accurate. Full marks for your Customer Service. Thank you .”

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Posted 2 years ago

“I must say, using a gift voucher from our family, was probably one of the easiest transactions, I've ever had to do. Thank you”

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Posted 2 years ago

“ABC1234567”

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Posted 2 years ago

“Pleasant and helpful telephone booking experience”

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Posted 2 years ago

“First time user”

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Posted 2 years ago

“Very helpful staff”

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Posted 2 years ago

“Very helpful on the phone, twin bed information not available on line.”

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Posted 2 years ago

“I spoke with Victoria who was lovely. Very patient and friendly. I needed to change my booking but it was not a problem for her to deal with. Confirmation email sent very quickly so happy with the experience. Thanks Victoria 👍”

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Posted 2 years ago

“Excellent care in booking, made additional phone calls to help and rang back following day to clarify. A personal and unusually caring company . Highly recommended”

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Posted 2 years ago

Offpeakluxury is rated 4.8 based on 5,605 reviews