Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,608 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unlike other operators the staff appear knowledgeable about the properties . They offer better terms than most and prices are good value for money.”

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Posted 5 years ago

“Excellent service the room I booked was not available but I was contacted immediately with a alternative”

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Posted 5 years ago

“Everything was very easy and stream line, the lady was very polite, helpful and went above and beyond to make sure our booking was up to a high standard of understand and created myself with confidence and happiness keep up the good work. Excellent value for money this is the end booking we have done in the last 2 months.”

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Posted 5 years ago

“It was straightforward to book, and the experience was most enjoyable”

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Posted 5 years ago

“great customer service. Sophia (i think) emailed with me back and forth to clarify our needs.”

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Posted 5 years ago

“Great website. Easy to use. Lovely staff. Clear information and follow up with given timescales. Very very happy with booking”

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Posted 5 years ago

“The booking still not confirm - details lost between OPL and hotel”

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Posted 5 years ago

Dear Mr Sandars, As you were aware, there was an issue with the address provided for the payment card used which we needed to speak with you about; further to that issue we secured you a single occupancy discount which has saved you £130 from your reservation. No details were lost between us and the hotel, we were merely working with them in order to secure you the best deal possible for your stay. Should you need to book any single occupancy rooms through us in the future please do contact us before making a booking so that we can ascertain any applicable discount before going ahead. We hope you have an enjoyable stay at Goldsborough Hall. With warmest wishes, Offpeakluxury

Posted 5 years ago

“Help initially with the voucher purchase was very efficient. From ringing to check availability to confirming the booking everyone I came in contact with was friendly polite and helpful with speedy response. Thank you to Victoria and Kate who went out of their way to make booking sobeasy”

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Posted 5 years ago

“easy booking, very helpful”

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Posted 5 years ago

“The website was playing up and wouldn't take my payment. Rang the helpline and an extremely helpful lady sorted everything out for me. Also the deal on offer was great value for money.”

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Posted 5 years ago

“It was very easy and straightforward to make this booking”

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Posted 5 years ago

“I received prompt, friendly and efficient service in response to my telephone call.”

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Posted 5 years ago

“Easy to use and book.”

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Posted 5 years ago

“Very helpful with late booking. Organised and phoned us to confirm”

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Posted 5 years ago

“Easy booking process and an excellent deal”

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Posted 5 years ago

“Answered my questions on the deal with a smile in their voice which was lovely and was not trying to get me off the phone quickly.”

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Posted 5 years ago

“I started with chatting with your adviser online and my questions were answered quickly and clearly. The lady I was talking with called the hotel to see if we could have twin beds and then called me back very quickly. The service was very friendly and efficient and our booking was made and confirmed very speedily”

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Posted 5 years ago

“The Scottish lady was so helpful and friendly made it all easy ty”

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Posted 5 years ago

“Julie came back to me twice and found the perfect room for us . Lovely lady . Thank you .”

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Posted 5 years ago

“Anticipating a high-quality break”

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Posted 5 years ago

Offpeakluxury is rated 4.8 based on 5,608 reviews