Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,692 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,692 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and straightforward to book”

Helpful Report

Posted 2 months ago

“I received an email from offpeakluxury which peaked my interest so checked out there website, I'm so glad I did. I booked a Friday night in Harrogate in a beautiful hotel and also received a bottle of cava in the room on arrival and also a 2 course meal for two in the amazing hotel restaurant also included in the price of the room. The hotel was magnificent,the staff are a credit to the hotel so helpful and courteous. The food was amazing too, I highly recommend the old swan, it's amazing.”

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Posted 2 months ago

“Very pleasant member of staff was really helpful”

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Posted 2 months ago

“A wonderful website to use and lovely places on offer”

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Posted 2 months ago

“Easy to book. Clear what was included in each hotel. Only missed a star as a couple of the times I searched for a specific date, it was offering me places that has no availability, or would offer me all rooms for a place when there was only like a £1k penthouse available.”

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Posted 3 months ago

“Great website, easy to use with some excellent offers.”

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Posted 3 months ago

“I think that you need to make the process of booking with a voucher much clearer and your website little more user friendly. It was quite confusing to know how to book in terms of voucher value and what we coips do. We had to call you to finalise the booking and spoke with your team who were really helpful and dealt with everything really well.”

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Posted 3 months ago

“A quick and easy way to book. Looking forward to our break..”

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Posted 3 months ago

“Telegraph offer was sold out but Offpeak offered their own deal at little more money AND free cancelation terms. Well done!!”

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Posted 3 months ago

“PAULA was extremely helpful ,knowledgeable and witty but professional as well”

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Posted 3 months ago

“Excellent customer service all questions answered and a great value Hotel Dinner and Breakfast deal secured”

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Posted 3 months ago

“Very informative staff member who gave me all the information I needed. This included information on their cancellation policy. Easy booking and offered an attractive deal for a good price. Thoroughly recommend.”

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Posted 3 months ago

“Did a good job”

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Posted 3 months ago

“Easy to book, very straightforward with confirmation immediately”

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Posted 3 months ago

“I spoke to Julie, she was very helpful and friendly.”

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Posted 3 months ago

“Very helpful and knowledgeable.”

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Posted 3 months ago

“Always available, always helpful and Always friendly. Customer service as it should be.”

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Posted 3 months ago

“Brilliant service the lovely lady at the end of the phone helped me with the hotels that I could use the voucher on”

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Posted 3 months ago

“Good website with good information. Individual properties are difficult to find as there's no apparent logic to how the lists are configured.”

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Posted 3 months ago

“Was looking for a fairly nearby hotel to celebrate my wife's 70th birthday. We found one or two on the website, then spoke to a telephone adviser. A very helpful, friendly and knowledgeable young woman completed the booking for us. All quickly done, with clear advice and information.”

Helpful Report

Posted 3 months ago

Offpeakluxury is rated 4.8 based on 5,692 reviews