Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was a bit confusing as I was getting information and quotes from both the hotel and offpeak luxury one after the other. So rang off peak to clarify the situation. Everything very smooth after that and the booking was carried out.”

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Posted 1 month ago

“Very easy to use and quick to book.”

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Posted 1 month ago

“I rang the dedicated office number as I wanted to ask a couple of questions about the rooms at the hotel we were thinking of booking. I was rung back by your office later the same morning with answers to the quesions I had asked and they had sorted out with the hotel the room we should book. The room offered was above the standard rooma dn was a discounted upgrade of £10, which were were happy to pay to get what we wanted. I always like to talk to someone as putting it down in request when booking online doesn't always guarnatee you will get what you ask for. Now we will!”

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Posted 1 month ago

“Very helpfull adviser Exceptional deal”

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Posted 1 month ago

“This is my first use of this website, it was very easy to use, great selection of hotels and the prices seem very good”

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Posted 1 month ago

“Good value .”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Left a message & received a call-back; always a bonus.”

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Posted 1 month ago

“An obvious place to look before deciding upon your trip.”

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Posted 1 month ago

“Always a good selection of hotels”

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Posted 1 month ago

“Quick and easy to book.”

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Posted 1 month ago

“Really helpful group of people. Abel to sort me out as we needed to tweak our off-peak luxury just a little bit everybody was amazing. Had a good email then had a good phone call and did phone me back when I asked him to got it all sorted out so that we can actually enjoy our lovely spa weekend away thank you so much.”

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Posted 1 month ago

“Very helpful young lady who sorted out parking and made booking simple”

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Posted 1 month ago

“The lady who dealt with my enquiries could not have been anymore helpful. She very patiently explained the system to me then assisted in my booking the hotel I had selected. A rare pleasure to deal with someone so professional and pleasant.”

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Posted 1 month ago

“Good description with plenty of photos. Easy to book and a fair cancellation policy.”

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Posted 1 month ago

“The site provides a great selection of well-priced luxury hotels.”

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Posted 1 month ago

“Could not book by phone. Managed on line but alternative method of payment ( only PayPal)”

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Posted 1 month ago

“Not user friendly. Having chosen an hotel of interest finding further, detailed information such as menus and locale (even the actual address) was and is difficult if not impossible.”

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Posted 1 month ago

“Paula was exceptionally helpful and informative particularly as it was 4pm on a Sunday afternoon. The holiday was all booked within 30 minutes! Brilliant service.”

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Posted 1 month ago

“Unable to book via website. Rang the office and they were so very helpful and kind.”

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Posted 1 month ago

Offpeakluxury is rated 4.8 based on 5,604 reviews