Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,630 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,630 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and efficient”

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Posted 2 months ago

“Lady I spoke to, Clare, was friendly and efficient, despite having to cope with some wrong information on an email sent out on the company site”

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Posted 2 months ago

“Very good value for the money”

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Posted 3 months ago

“Your colleagues were very helpful and patient”

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Posted 3 months ago

“The staff at Offpeakluxury were really helpful when I was booking an hotel with them.”

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Posted 3 months ago

“Very prompt and efficient service. Thank you”

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Posted 3 months ago

“Paula was informative, helpful and efficient. She had a lovely friendly nature and made everything very easy. I would definitely book thro Offpeakluxury again.”

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Posted 3 months ago

“Difficult to book as can’t choose a specific town you have to go through the regions. I kept getting booted out and start again. You need an updated website in my opinion.”

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Posted 3 months ago

Dear Customer Thanks for your review. You can view - and search by town name - all the hotels on a map of Britain, which could help you find the area you need. We are however working on some updates to the website, which should give you the functionality you're looking for. Thanks for your review, and we hope you'll give us another chance. Thanks again. Offpeakluxury

Posted 3 months ago

“The website worked well, with pages loading quickly. Booking was efficient. Emails have come into my inbox, except for the confirmation of booking, which went into my spam box. Strange. I use an Apple email address”

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Posted 3 months ago

“Easy to use, quickly found a hotel at a really good price”

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Posted 3 months ago

“Fantastic Customer Service! Great help in resolving our specific requirement! Proactive and very helpful.”

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Posted 3 months ago

“Excellent lady on the ohone”

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Posted 3 months ago

“It was really good”

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Posted 3 months ago

“Quite efficient”

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Posted 3 months ago

“Very helpful!”

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Posted 3 months ago

“Booked online, no problem.”

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Posted 3 months ago

“This is only the second time I have used this company but so far I am delighted with it. I hope my stay at the next hotel is as good as the first.”

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Posted 3 months ago

“Friendly advisor, went through everything with me and confirmed everything at the end of the call”

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Posted 3 months ago

“Anne Marie was very helpful with the booking, and sorted a twin room by ringing the hotel and then got back to me.”