Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“website very clear and easy to use.”

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Posted 2 years ago

“Very friendly and helpful staff, and communication was excellent.”

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Posted 2 years ago

“Excellent service, so helpful and informative. I was very impressed by the efficiency of the service. Polite with a sense of humour and had all information at her fingertips.”

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Posted 2 years ago

“When booking our Offpeakluxury stay on line using a voucher which included the full price all went well until the final step to making payment . At this point an additional unexpected cost was requested. I challenged this with your customer service team. The query was soon resolved by your team and no increase has to be paid.”

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Posted 2 years ago

“Excellent customer service. Very helpful in finding a suitable location that was able to accommodate my autistic daughter, and have a break as a family.”

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Posted 2 years ago

“Whilst booking our stay, which was a present, we were told exactly how much the present was worth. I don’t think our giver wanted to know that. As it happens we have now been given a credit note for another stay.”

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Posted 2 years ago

“Having made a bit of a booboo with our original booking the staff at the office could not have been more helpful... sorted everything out and pointed us in the right direction... first class service, polite, helpful and very clued up on on everything we wanted to know....”

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Posted 2 years ago

“Very easy to book, definitely cheaper than direct.”

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Posted 2 years ago

“The offers for most hotels are generally better than anything else available and they usually have a few nice perks, e.g a bottle of wine, an upgrade, or after dinner coffee, plus I have always found that all the offers are totally transparent, no aggravating small print. The booking system is very straightforward and usually very quick. The website is excellent for the hotel details and simple to navigate around.”

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Posted 2 years ago

“Our consultant was increasingly helpful with a warm and genuine manner. Very helpful and responsive. I wish everyone was as helpful with online bookings. Thank you. I am really sorry I don’t remember her name.”

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Posted 2 years ago

“Very pleasant helpful staff nothing to much trouble”

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Posted 2 years ago

“We loved the opportunity! Congrats for the smooth service!”

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Posted 2 years ago

“I found my experience excellent, the lady I spoke to, Louise, was helpful, respectful and friendly and returned my call very promptly when she had the information I required. Thank you Offpeakluxury, I just have to enjoy my break now.”

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Posted 2 years ago

“Easy to deal with and great speedy results!!”

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Posted 2 years ago

“The booking process was user friendly”

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Posted 2 years ago

“Helpful friendly staff helped me book my hotel stay quickly as we were going the next day. Thankyou”

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Posted 2 years ago

“PAULA WAS AMAZING FROM START TO FINISH. TOOK THE PRESSURE OFF WITH BOTH RESEARCH AND BOOKING.”

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Posted 2 years ago

“A good website to find lots of luxury hotels in mutiple locations, offering package deals. Helpful staff answering the phones if you have any quieries regarding the hotels.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I was recommended to Offpeakluxury by the receptionist of the hotel that we were planning to stay at…..I must say they offered a fantastic deal in relation to what the hotel did. I spoke to Leigh who was extremely helpful in accommodating our requests and I would certainly recommend them. Thank you!”

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Posted 2 years ago

Offpeakluxury is rated 4.8 based on 5,605 reviews