Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,608 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! There was a small error in the booking, I emailed Offpeakluxury and it was sorted immediately! I will definitely book through this company again.”

Helpful Report

Posted 4 years ago

“The customer service provided by Julie to assist in the booking, was very polite, friendly and courteous”

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Posted 4 years ago

“Very easy to book and very efficient. Good communication and very helpful.”

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Posted 4 years ago

“Great service very helpful”

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Posted 4 years ago

“We received a very good deal, good value for money from Offpeakluxury”

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Posted 4 years ago

“Easy to use website.”

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Posted 4 years ago

“I was very pleased to be able to speak to someone about booking a Cotswold break in the evening. I spoke with Victoria who was very helpful indeed and was able to find a property for me that was just what I wanted. Although the web sight is good, without Victoria's help and experience I would not have booked. My stay is in March and I am very much looking forward to it.”

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Posted 4 years ago

“This is the second time I have used them. Both have been simple and accurate. The day after the booking I phoned the hotel and the booking was there on their system for us to then add spa treatments etc. Great site.”

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Posted 4 years ago

“The website was easy to use and the confirmation e-mail came through straight away although as informed by the site it did go into my spam box which wasn't a problem as I was advised to look in there.”

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Posted 4 years ago

“Ease of finding a unique quality hotel with food included.”

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Posted 4 years ago

“Very polite and excellent service great”

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Posted 4 years ago

“Excellent experience with very good after care.”

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Posted 4 years ago

“The team were very helpful, patient & well informed on the hotels & locations. They made sure the hotels offered the facilities requested & it’s so nice to be able to pick up the phone & speak with a real person !!”

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Posted 4 years ago

“Very helpful member of staff (Julie) - contacted the hotel and confirmed requirements before finalising booking”

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Posted 4 years ago

“Although we rang at 8pm the operator took all our details and requirements and rang me back the next day with the information we wanted and soon we had a holiday booked. She was very efficient and we would recommend your company to all”

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Posted 4 years ago

“I spoke to Kate after only a very short wait. She gave a very good first impression by sounding cheerful and extremely pleasant. Once we discussed our requirements she said she would contact the hotel and ring me back. She did this within about 5 minutes with all my questions answered. I agreed to book which she did - again very pleasantly and extremely efficiently.”

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Posted 4 years ago

“I was concerned that by booking I wouldn’t get the offers being offered by my particular hotel but surprisingly I could get similar offers such as free prosecco!”

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Posted 4 years ago

“Efficient website, cheaper than other sites and included ferry crossing. Also courtesy call after booking to confirm and reassure disabled needs were all considered/covered.”

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Posted 4 years ago

“The information about the hotel was clear and comprehensive. I wanted a room for three, which I could not book on the website, so I rang through and (Julie?) was very helpful, contacted the hotel and sorted out a way in which it could be managed.”

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Posted 4 years ago

“Flexible and effecient”

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Posted 4 years ago

Offpeakluxury is rated 4.8 based on 5,608 reviews