Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,696 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,696 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the offers , Booked some lovely breaks with Offpeakluxury Just booked another to go back to the lake district.”

Helpful Report

Posted 1 year ago

“Mostly straight forward and easy to use, but many combinations to choose from”

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Posted 1 year ago

“Clear, easy to navigate website and our trip was the cheapest by a considerable distance”

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Posted 1 year ago

“Helpful and considerate”

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Posted 1 year ago

“Really good deals and wonderful to be able to speak to someone super helpful on the phone. I will use this company again.”

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Posted 1 year ago

“We had to cancel our first booking last October and took advantage of the Voucher Scheme. We have now redeemed this for a new booking at Bagden Hall Hotel. Karen on the phone was most helpful and completely understood our needs. We look forward to our stay Thank you”

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Posted 1 year ago

“Booking with Offpeakluxury is a pleasure, every member of the team I have spoken to has had time to explain in full about my choice of hotel and accommodation. Each question I have needed to ask has been answered and explained clearly. The politeness and friendly approach shown on booking makes me more than happy to recommend Offpeakluxury to family and friends who in return have used there services. I just want to say "thank you" it means a lot to have quality customer service.”

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Posted 1 year ago

“very easy process to book the night away that we wanted at a great price.”

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Posted 1 year ago

“Booked two meals through the website but these were booked at a completely different restaurant. Also local information was not for the area we were staying.”

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Posted 1 year ago

“No issues when booking and a query I had was quickly answered on the online chat.”

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Posted 1 year ago

“Very helpful staff and booking went smoothly for our requested hotel”

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Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

“Great service from very helpful friendly human customer service team who answered the phone immediately every time. Had to call to book as needed a single occupancy rate which wasn’t bookable online.”

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Posted 1 year ago

“Always plenty of choice of hotels with good deals.”

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Posted 1 year ago

“Was quite concerned it took over 2 days for me to get confirmation of my booking, also it was after I contacted them not them contacting me. After my issue was flagged the service was very good.”

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Posted 1 year ago

Dear Customer We can only apologise for the length of time to confirm your booking. As you had specific room requests regarding accessibility requirements, we need to ensure that these room requests have been allocated by the hotels, which, on occasion, can take some time. We do follow up all room requirements with the hotel to ensure our customers are allocated a suitable room. We are pleased to hear that the service you received was very good once you contacted us. Do have a lovely stay. Kind Regards Offpeakluxury

Posted 1 year ago

“It’s been my go to for nights away for years! Great deals and lovely places”

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Posted 1 year ago

“Found the website very easy to use and received my confirmation email with booking details immediately.”

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Posted 1 year ago

“efficient and helpful, amazing price and finding the time and date we wanted was easy”

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Posted 1 year ago

“Karen was very helpful & kept her word to contact me the following day with information from Cragwood about a room we requested.”

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Posted 1 year ago

“Good range of hotels.”

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Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,696 reviews