Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“V Good and thank you”

Helpful Report

Posted 8 months ago

“The site was easy to understand, with a clear description of the hotels and offers. The booking process was straightforward.”

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Posted 8 months ago

“We have used your website (and others in the group) on many occasions and are extremely satisfied with the ease of use, clarity of information and the value of the offers featured.”

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Posted 8 months ago

“Simple booking process. Good choice of hotels”

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Posted 8 months ago

“Easy to use site”

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Posted 8 months ago

“I was very impressed by Offpeakluxury They had to contact the hotel to check availability as I requested a twin room It was a special deal that could only booked over the internet and I wouldn't have got this if I had booked direct with the hotel Thank you”

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Posted 8 months ago

“Excellent deal at the Rendezvous hotel. Basically b+b was less than £60 when you factored on all that was included in the deal.”

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Posted 8 months ago

“Good price and service”

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Posted 8 months ago

“Really helpful and friendly”

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Posted 8 months ago

“The booking system was clear and easy as was the confirmation”

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Posted 8 months ago

“Very good offers easy to use booking system”

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Posted 8 months ago

“Very pleasant lady who took all my request details and very promptly called back to confirm the booking. Thank you. 😊”

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Posted 8 months ago

“Very efficient”

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Posted 8 months ago

“Looked for a hotel online. Found one and booked it. Not hard to do.”

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Posted 8 months ago

“So easy to book, and reliable information about the hotel and location”

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Posted 8 months ago

“Lovely to speak to a real person who understood exactly what I was looking for and the right price. I was also pleased not to be ‘upsold’ although the hotel in question was trying it on. Very efficient with emails and follow up phone calls. I felt in efficient safe hands which is worth a lot in these days of scams.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“I recently booked a few days in Laveham via a your website. Unfortunately the confirmation sent to me no details of what I have booked for etc dates, only that I'd booked a something via the website. This resulted in a lot of confusion regarding dates etc. I think there is room for a lot of improvement.”

Helpful Report

Posted 8 months ago

Thank you for your review, although it is disappointing to receive 2 stars. We have checked the confirmation sent to you immediately after the booking was made and all the information regarding your booking is there. It is 3 pages long, so it is necessary for you to scroll down to see all the package details. Kind regards Off Peak Luxury

Posted 8 months ago

“Staff are always happy and helpful, will aways use Off Peak Luxury to book trips away.”

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Posted 8 months ago

“The team are very efficient and extremely quick to respond. I received a great service from Toni and Mary.”

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Posted 8 months ago

Offpeakluxury is rated 4.8 based on 5,604 reviews