Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked via Travelzoo where we were redirected to Offpeakluxury So easy to use site. First of all very clear which dates were available (you have to ring for availability on some). Details of the offer very clear. Deal is outstanding. When you decide to book it is so easy to follow through on their site. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“Easy to book, good deals too”

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Posted 1 year ago

“Booking straightforward, clear and confirmation instant.”

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Posted 1 year ago

“Having seen offer and hotel details very disappointed when we enquired for treatments to find they have shut this facility at end of October we are going in November. If your jumping in site block contact with hotel you should check before offering deal We paid extra for a superior room on the invoice it just says double room”

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Posted 1 year ago

“The website was so east to use and the descriptions of the various venues were excellent. This was exactly what I was looking for a short term luxury break in the area of my choosing. I hope the next experience of the visit is as good as the selection process.”

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Posted 1 year ago

“Very helpful staff, even when my requests fell slightly outside the remit of my voucher, and always followed up. Great service thank you.”

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Posted 1 year ago

“I needed to book 2 rooms so I phoned the reservation desk spoke to Kirsty who was very helpful and booked the rooms for me, did it one step at a time and sorted booking with ease, thank you Kirsty .”

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Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Helpful and prompt in dealing with all my requirements.”

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Posted 1 year ago

“Interesting deals in lovely hotels, coupled with an easy booking service.”

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Posted 1 year ago

“I made a call as I had a query before booking online and I spoke with Sophia who was extremely helpful and polite. Having made my enquiry she said that she would sort things out for me and this is exactly what she did.”

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Posted 1 year ago

“Probably just me, but I didn’t find the website easy to make my booking, so rang instead. Extremely helpful member of staff (Paula) guided me through all my options, making my booking experience very enjoyable. Hope to make using you a very regular occurrence!”

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Posted 1 year ago

“I love the personal touch. You can actually speak to a real person on the phone! Loads of great deals! Love it!”

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Posted 1 year ago

“Very helpful assistance by Clare when contacting help desk with booking query”

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Posted 1 year ago

“good telephone service”

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Posted 1 year ago

“First time on this site’, but it gave me what i was looking for. Will definitely be using it again”

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Posted 1 year ago

“I booked at one venue asking for a room with a nice view as the stay would be for my wife's birth. Julie at Offpeakluxury came back to me to say that there were no "view" rooms at that hotel. She then helped me cancel, and book at another venue. She was very professional and very helpful.”

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Posted 1 year ago

“First class customer service, very knowledgeable on products they are selling. Polite.”

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Posted 1 year ago

“Found when browsing for an hotel to stay in for our wedding anniversary and was really pleased to discover the website. It was very clear for booking and plenty of choice. Will definitely use OPL again”

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Posted 1 year ago

“Really pleased with the ease of booking. I am not good with technology but your site lead me through it with such ease. When I got something wrong or missed out my address you notified me immediately so that I could carry on booking - thank you.”

Helpful Report

Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,604 reviews