Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,631 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,631 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, Karen was very helpful and prompt in dealing with my booking - will definitely use again for future bookings!”

Helpful Report

Posted 1 year ago

“The website was very easy to follow and confirmation of our booking was issued very quickly.”

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Posted 1 year ago

“100% service from everyone I spoke to. Thank you”

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Posted 1 year ago

“Bit disappointed to find after completing our booking that we had to print off a voucher. Not everyone has access to a printer. Otherwise good service.”

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Posted 1 year ago

“Pretty easy to use. No problems.”

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Posted 1 year ago

“Very pleasant young ladies that I spoke to who got me a good booking unfortunately not for the 5 days I wished to stay but for 4. We have used your hotels several times now sometimes in conjunction with Travelzoo.”

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Posted 1 year ago

“Very pleasant and helpful person on the phone line. Straightforward booking.”

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Posted 1 year ago

“Some or more active people photos would be better”

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Posted 1 year ago

“Bit expensive”

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Posted 1 year ago

“Very efficient, worked perfectly. If only every service did.”

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Posted 1 year ago

“We made a quick decision to stay at a hotel in the Skipton area with very close friends and chose November 1st and 2nd. Only one hour later we had booked the chosen nights at The Rendezvous Hotel near Skipton and for a very good price. All communication with 'offpeakluxury.com' was handled very efficiently and with clarity.”

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Posted 1 year ago

“Competitive priced packages and experiences at the hotel we booked in Rutland Water. Booking process was simple, clear with immediate confirmation of availability and booking.”

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Posted 1 year ago

“Very good and efficient, and quick to book your break.”

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Posted 1 year ago

“I've booked several short breaks with Offpeakluxury and the offers I've had have always been great value. The hotels have been luxurious and their restaurants excellent. The booking process is straightforward and easy.”

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Posted 1 year ago

“Excellent service by the website and by telephone first.”

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Posted 1 year ago

“Karen was really helpful and made sure that the hotel were aware of dinner reservation changes and emailed back to confirm”

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Posted 1 year ago

“Phone answered very quickly and customer service lady was very professional and helpful. Ensured our room request was received by the hotel and reinforced with a separate email. Very pleasant manner and I was left impressed with my first interaction with the company. Will be happy to use this service again in the future as normally have 4-5 breaks a year. 👍”

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Posted 1 year ago

“I had a problem with paying twice, but a lady called Paula very quickly resolved it. We are now looking forward to a nice few days soon.”

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Posted 1 year ago

“Phone call answered quickly. Worker knew her job, advised me appropriately, and led me through all that which I needed. She was very pleasant. She communicated both with the hotel and me by email well. All in all I am very satisfied with the experience.”

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Posted 1 year ago

“Ease of booking”

Helpful Report

Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,631 reviews