Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a great deal”

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Posted 7 months ago

“Easy to book. Good value for money. Plenty of date options”

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Posted 7 months ago

“You were fine. Thanks”

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Posted 7 months ago

“Very helpful and very patient as I had multiple questions for a group booking.”

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Posted 7 months ago

“Booked our hotel over the phone with a very pleasant and polite lady.”

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Posted 7 months ago

“Very helpful lady.”

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Posted 7 months ago

“I spoke to a lovely lady who helped me with my enquiry... iv booked and am now looking forward to my little break with my daughter. Will certainly be using their services again”

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Posted 7 months ago

“Service was excellent. Thank You”

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Posted 7 months ago

“Very efficient and helpful.”

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Posted 7 months ago

“Very helpful and polite would use again”

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Posted 7 months ago

“Absolutely brilliant service and lovely staff who are always extremely happy to help We have used OPL so many times and they will continue to be our first choice when considering a break away Thank OPL”

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Posted 7 months ago

“Anyone you speak to on the phone is incredibly helpful and friendly. They are quick, efficient and really great at finding what you need. A pleasure to talk to.”

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Posted 7 months ago

“Paula your agent was absolutely great I was booking for 3 people and had to keep calling them while booking with her to check dates etc she was so patient and professional it’s a celebration for my friends 60th birthday now looking forward to our break thank you”

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Posted 7 months ago

“It was very easy to book online. Website is very easy to follow”

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Posted 7 months ago

“I had a non standard request so had to phone. Each of the people I spoke with (Mary, Claire, and Ann Marie) were extremely helpful.”

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Posted 7 months ago

“Very helpful staff all tried very hard to accommodate our needs”

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Posted 8 months ago

“Informative and easy to use booking system”

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Posted 8 months ago

“Very helpful. I needed to alter a booking and it was dealt with quickly and smoothly”

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Posted 8 months ago

“I spoke to Mary & she was friendly, helpful & knowledgeable providing me with excellent customer service. Thank you.”

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Posted 8 months ago

“We had a two night stay at a "luxury 4* spa hotel" .....but the "offer" we went for was very misleading and we felt disappointed and a little "cheated". The "inclusive 3 course dinner" was far from inclusive with only 3 of the starters and main courses being included, and even then you had to pay an extra £6 for a small bowl of vegetables and £6.50 for a small bowl of potatoes. The "nibbles" were £5 or £6 and a bottle of water was £5.50. There were many positives and also several negatives but an email to the hotel following our stay was not replied to.”

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Posted 8 months ago

Thank you for your review. We have looked into this and can see from the menu there are 6 options for starter, main and dessert, with only one option per course with a supplement added, therefore, 5 options for each course without a supplement is an adequate amount of choices to choose from on a menu. We do also advise on the package description that supplements may apply to some dishes. We are sorry you felt this was not adequate and have passed this onto the hotel and advised them that you have emailed them directly. Kind regards, Off Peak Luxury

Posted 7 months ago

Offpeakluxury is rated 4.8 based on 5,604 reviews