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Offpeakluxury Reviews

4.8 Rating 5,607 Reviews
98 %
of reviewers recommend Offpeakluxury
Company Reviews Metrics Info
4.8
Based on 5,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Offpeakluxury Reviews

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Anonymous
Verified Buyer
“Easy to book. But the charges for the service should be more up front as I only discovered the £15 charges in the confirmation email.”
Helpful Report
Posted 3 years ago
Good afternoon Mrs Rapley Thank you for your review, although we're sorry to hear that you were unaware of the booking service fee until you received your confirmation. We do show the Hotel Charges and the Booking Service Fee (if applicable) on the first page of the booking process under the "Total booking price" information. Our booking fees are always included in the headline price and are not added on at a later stage in the booking process to ensure that the price you see initially is the price you pay with no hidden extras. Remember, whatever the service fee that you are charged we offer a price match plus guarantee which means that even including the charge, we guarantee best value and best service. We hope you enjoy your stay at The Llawnroc, and are on hand to assist should you have any further queries. Warm regards, Offpeakluxury
Posted 3 years ago
Anonymous
Verified Buyer
“Good value deals, friendly and efficient staff.”
Helpful Report
Posted 3 years ago
Jo F
Verified Buyer
“Easy to book, options very clear”
Helpful Report
Posted 3 years ago
Sarah R
Verified Buyer
“Excellent Customer Service from Caroline - thank you.”
Helpful Report
Posted 3 years ago
Lena A
Verified Buyer
“Very helpful! Friendly, helped me rebook my hotel that had to be cancelled due to covid. I would definitely book with off peak luxury again. 🙂”
Helpful Report
Posted 3 years ago
Louise C
Verified Buyer
“Excellent service from start to finish. The people I spoke to couldn't have been more helpful and helped me book the short break I'd set my heart on!”
Helpful Report
Posted 3 years ago
GRANT W
Verified Buyer
“Very easy to use and tailor packages to exactly what you want from a luxury break”
Helpful Report
Posted 3 years ago
Jacqueline N
Verified Buyer
“Love Offpeakluxury. I have been using this company for a few years for short greats. I trust they will deliver and they provide excellent customer service. Lots of fantastic hotels and offers.”
Helpful Report
Posted 3 years ago
Gary L
Verified Buyer
“First time I have come across this site. Great choice of hotels and offers. Website easy to use”
Helpful Report
Posted 3 years ago
Kelly L
Verified Buyer
“I am delighted with my hotel and dinner package. The Customer Service team was really efficient in contacting me and I was happy to pay a small child supplement to have a family room with breakfast and children menu included.”
Helpful Report
Posted 3 years ago
Shirley W
Verified Buyer
“Very easy site to navigate and the online booking process was very straightforward. The price for our 3 night break was excellent, there was a full description of the hotel offer and also customer reviews which was helpful.”
Helpful Report
Posted 3 years ago
Eric O
Verified Buyer
“Fast easy to navigate and no hassles”
Helpful Report
Posted 3 years ago
Mark R
Verified Buyer
“Really helpful & efficient customer adviser , went the extra mile to provide focused information I needed to eventually book a weekend break”
Helpful Report
Posted 3 years ago
Mike J
Verified Buyer
“I have used Off Peak Luxury for mini breaks in the uk on several occasions , the hotels are always very pleasant and the descriptions on the website is entirely accurate...it's also nice these days to be able to have a helpful person on the other end of the phone.”
Offpeakluxury 5 star review on 11th March 2021
Helpful Report
Posted 3 years ago
Paula C
Verified Buyer
“staff always been very helpful and supportive. they have kept me well informed with all issues relating to my booking.”
Helpful Report
Posted 3 years ago
Nicholas F
Verified Buyer
“Pretty easy to use”
Helpful Report
Posted 3 years ago
Lee D
Verified Buyer
“I am very pleased with the way they rebooked our trip with no problem at all, and the excellent and speedy replies to my enquiries, would definitely book with them again.”
Helpful Report
Posted 3 years ago
Kathleen S
Verified Buyer
“This was the first time I have used Offpeakluxury and I was extremely pleased with the speed and efficiency with which my enquiry and booking was dealt with by telephone and email. I felt very confident that I could trust Sophia to look after me ... and she did ... and that was ‘refreshing’ in a world when so many things in life have become so difficult and complicated! Sophia was kind and friendly ... just what I needed when I spend so much of my time caring my father who has dementia. ‘Thank you’!”
Helpful Report
Posted 3 years ago
Janet P
Verified Buyer
“Easy site to navigate”
Helpful Report
Posted 3 years ago
Emma O
Verified Buyer
“Caroline was a great help and answered all my questions”
Helpful Report
Posted 3 years ago
Offpeakluxury is rated 4.8 based on 5,607 reviews
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