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Offpeakluxury Reviews

4.8 Rating 5,607 Reviews
98 %
of reviewers recommend Offpeakluxury
Company Reviews Metrics Info
4.8
Based on 5,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Offpeakluxury Reviews

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Michael D
Verified Buyer
“Unforseen medical circumstances caused us to cancel a planned trip to two venues arranged through offpeakluxury.com. The cancellation was handled promptly & professionally by offpeak with a voucher being issued for one venue & a re-booking for ~one year away for the other. The e-mail responses & 'phone calls were top class.”
Helpful Report
Posted 3 years ago
Beverley P
Verified Buyer
“Excellent first class service will use again xx”
Helpful Report
Posted 3 years ago
Taiye Q
Verified Buyer
“The process was seamless and the customer service perfect. I look forward to booking more holidays with OPL.”
Helpful Report
Posted 3 years ago
Alex S
Verified Buyer
“We have used off-peak luxury a couple of times and found their offers very good and generally good value.”
Helpful Report
Posted 3 years ago
Karl R
Verified Buyer
“Website was a bit clunky, layout could be clearer. Lady I spoke to on the phone was excellent, friendly, knowledgeable and informative. I like the fact I could ring and speak to somebody and in the UK, very personable. Will book with you guys again.”
Helpful Report
Posted 3 years ago
Colin H
Verified Buyer
“Best price online for our chosen hotel and only one that included dinner b and b and welcome drinks”
Helpful Report
Posted 3 years ago
Anne M
Verified Buyer
“Had a good experience booking through the telephone. Website is clear.”
Helpful Report
Posted 3 years ago
Simon E
Verified Buyer
“Helpful people good on phone lots of advice”
Helpful Report
Posted 3 years ago
Colin E
Verified Buyer
“Very efficient and helpful staff assisted in my main booking and recommend other hotels in the surrounding area.”
Helpful Report
Posted 3 years ago
Jo C
Verified Buyer
“Brilliant booking service Very helpful and friendly”
Helpful Report
Posted 3 years ago
Laura L
Verified Buyer
“I dealt with a lovely lady.. so gutted I can't remember her name. She organised a trip for me and my family and was so lovely and helpful and got us a fab weekend away. Would use these guys all the time.”
Helpful Report
Posted 3 years ago
Bill B
Verified Buyer
“Excellent Value for money.”
Helpful Report
Posted 3 years ago
Richard M
Verified Buyer
“Toni was most helpful and pleasant to deal with and sorted out our accommodation extremely well”
Helpful Report
Posted 3 years ago
Karen W
Verified Buyer
“The experience of Selecting an Offpeakluxury break could not be better, the choice of accommodation and locations are perfect. The support staff answered all my queries regarding my hotel choice and could not have been more helpful and polite. This is my fourth booking with Offpeakluxury and I look forward to booking many more.”
Helpful Report
Posted 3 years ago
John T
Verified Buyer
“Very easy to use with lots of useful info.”
Helpful Report
Posted 3 years ago
Jenny C
Verified Buyer
“Forgotten her name but she was so helpful. Checking this and that and giving us all the Info we asked for. Thanks”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent choice of quality hotels and good to get good offers”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I had a problem booking online as I kept being asked for my email and password I have an account having previously used off peak luxury but although it recognised my email as a customer I couldn’t get past the first stage in the end I had to phone to book my break This problem needs addressed as it is inconvenient and might put people off”
Helpful Report
Posted 3 years ago
Brian T
Verified Buyer
“Excellent, professional service”
Helpful Report
Posted 3 years ago
Nicola M
Verified Buyer
“Excellent service, prompt and friendly. Will definitely use them again.”
Helpful Report
Posted 3 years ago
Offpeakluxury is rated 4.8 based on 5,607 reviews
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