Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,773 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful member of staff when I had a query about the hotel I wanted to book. She sorted everything and booked it for me.”

Helpful Report

Posted 1 month ago

“Pity about the long wait for the call to be answered. Operative was friendly, efficient, helpful and went "that bit extra" to assist us with a query we had.”

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Posted 1 month ago

“Whilst booking a trip with elderly relatives I received excellent service from Paula and Claire thank you!”

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Posted 1 month ago

“Straightforward and clear booking process”

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Posted 1 month ago

“Very polite respectful person on telephone, she explained all terms and conditions and at the end asked if I wanted her to go over anything that I was not clear or happy about. First class service.”

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Posted 1 month ago

“I was agreeably surprised at how quick and easy the booking process was; my questions (about the possibility of changing names, and of having non-resident guests to dine with us),were readily answered.”

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Posted 1 month ago

“We have booked with Off Peak Luxury before, and they provide great breaks.”

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Posted 1 month ago

“The hotel when i phoned them direct, could not match the offer made by CountryHotel Breaks. So I took the best deal and booked by phone with CountryHotel Breaks. The booking service was Excellent, Claire dealt with my booking, and I recived acknowledgement. The service I recived was polite, answered all my questions and more. I would have no hesitation in recommendeding this company. Many Thanks for looking after me.”

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Posted 1 month ago

“Easy to book with , internet or phone very easy very helpful on the phone.”

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Posted 1 month ago

“A very simple and straightforward process”

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Posted 1 month ago

“The website is easy to use and I got an absolute bargain on the hotel room I wanted. The booking was straight forward at a great price.”

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Posted 1 month ago

“I haven't stayed yet not until June but for the money i am paying it looks luxury and included a meal and breakfast, there will be 4 of us going and we are delighted and look forward to our stay.”

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Posted 1 month ago

“Very good customer service and will be booking with you again.”

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Posted 1 month ago

“Did not book through the website as there was an internet problem. Booking was made by phone.”

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Posted 1 month ago

“Operative very knowledegable and helpful, explained everything in a clear and concise manner”

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Posted 1 month ago

“Very easy to use website, plenty of information available without a long search.”

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Posted 1 month ago

“Paula was extremely helpful and helped me to sort out a last minute change in arrangements”

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Posted 1 month ago

“Booking was easy and straightforward and hotel room was a good price. Very slighty cheaper than booking direct with the hotel and with a couple of drinks included!”

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Posted 1 month ago

“Excellent offers for luxury hotels. We will be using your website again!”

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Posted 1 month ago

“Although it ended up costing more than I had anticipated from the initial information available, I have been pleased with the service. It was slightly complicated by my needing a single room for my son in addition to our double. Claire was very helpful over the phone and checked everything with the hotel before emailing me.”

Helpful Report

Posted 1 month ago

Offpeakluxury.com is rated 4.8 based on 5,773 reviews