Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,619 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,619 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and very helpful staff”

Helpful Report

Posted 1 month ago

“Very pleased with the friendly and efficient service dealing with my query about having a twin room for my hotel stay. Even though she was unable at the time to contact the hotel, she called back the next day and I made a booking. Very satisfied with the customer service.”

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Posted 1 month ago

“Looking for a 1 nite break to meet up with friends , offpeakluxury once again came through with a cracking deal inc diner”

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Posted 1 month ago

“Phoned to book a stay at Lodge on the Loch at Loch Lomond. The lady with whom I spoke to was really lovely and was a tremendous help to get the dates I wanted and called me back to confirm my booking! Great service and would definitely book through Offpeakluxury again!!”

Helpful Report

Posted 1 month ago

“We enjoyed a lovely weekend break at Kennisbury Grange. The accommodation was first class with tea and coffee making facilities. The staff at the restaurant Chelsea Tegan and Olivia were helpful friendly and very accommodating to our needs and queries. Made our stay lovely.”

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Posted 1 month ago

“Easy to book. Clear and accurate précis of hotel offer. Good offers available and good range.”

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Posted 1 month ago

“Fabulous to actually speak to a person who dealt with my booking in a lovely proffesional and friendly way, the whole experience was hassle free and i will definatly be using offpeak luxury going forward 😊”

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Posted 1 month ago

“We have used off peak luxury several times great deals that the hotels do not offer will continue to use them”

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Posted 1 month ago

“We were given very comprehensive details regarding the Quay Hotel. They answered all our questions and sent the relevant details byemail.”

Helpful Report

Posted 1 month ago

“Very helpful and efficient”

Helpful Report

Posted 1 month ago

“Lady I spoke to, Clare, was friendly and efficient, despite having to cope with some wrong information on an email sent out on the company site”

Helpful Report

Posted 1 month ago

“Very good value for the money”

Helpful Report

Posted 2 months ago

“Your colleagues were very helpful and patient”

Helpful Report

Posted 2 months ago

“The staff at Offpeakluxury were really helpful when I was booking an hotel with them.”

Helpful Report

Posted 2 months ago

“Very prompt and efficient service. Thank you”

Helpful Report

Posted 2 months ago

“Paula was informative, helpful and efficient. She had a lovely friendly nature and made everything very easy. I would definitely book thro Offpeakluxury again.”

Helpful Report

Posted 2 months ago

“Difficult to book as can’t choose a specific town you have to go through the regions. I kept getting booted out and start again. You need an updated website in my opinion.”

Helpful Report

Posted 2 months ago

Dear Customer Thanks for your review. You can view - and search by town name - all the hotels on a map of Britain, which could help you find the area you need. We are however working on some updates to the website, which should give you the functionality you're looking for. Thanks for your review, and we hope you'll give us another chance. Thanks again. Offpeakluxury

Posted 2 months ago

“The website worked well, with pages loading quickly. Booking was efficient. Emails have come into my inbox, except for the confirmation of booking, which went into my spam box. Strange. I use an Apple email address”

Helpful Report

Posted 2 months ago

“Easy to use, quickly found a hotel at a really good price”

Helpful Report

Posted 2 months ago

“Fantastic Customer Service! Great help in resolving our specific requirement! Proactive and very helpful.”

Helpful Report

Posted 2 months ago

Offpeakluxury is rated 4.8 based on 5,619 reviews