Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

Write Your review

Tell us how Offpeakluxury made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking. Excellent & helpful booking agent.”

Helpful Report

Posted 5 months ago

“The booking process was straightforward. I would have liked a final summary of what was included in the final section before we paid as I wasn't sure about dinner being included. I was glad to find that it is! We're looking forward to our stay.”

Helpful Report

Posted 5 months ago

“This is my go-to website when I want to spend a romantic weekend with my husband. I love the selection of hotels with the offer included in the price. It's always competitive and I have never been disappointed.”

Helpful Report

Posted 5 months ago

“An easy way to book a luxurious away break with a comprehensive choice of quality hotels usually accompanied by excellent accommodation, delicious meals and attentive staff. The Offpeakluxury staff give excellent support when required and Ian pleased to recommend the company to friends and family.”

Helpful Report

Posted 5 months ago

“Everything thing is straightforward the 'chat' I had with Sophie was very helpful she contacted the hotel for me with a query and emailed me straight back . Unusual in these times .”

Helpful Report

Posted 5 months ago

“Spoke to a lovely lady called Mary who booked everything for a stay at the lodge on the Loch. Would not hesitate to use again .”

Helpful Report

Posted 5 months ago

“Very efficient service. Excellent and well informed communication. The person who i spoke to was professional friendly and was really helpful obtaining everything I required.”

Helpful Report

Posted 5 months ago

“Very helpful and knowledgeable. Very friendly Will definitely use again .”

Helpful Report

Posted 5 months ago

“Mary was very helpful in all aspects of the booking to make sure it was right for us and our friends for a double birtday celebration”

Helpful Report

Posted 5 months ago

“Thanks to Anne-Marie for sorting out what I required through the live chat. I was sent various options from the ith information I gave and was happy with the results .Great service .”

Helpful Report

Posted 5 months ago

“Booking was straightforward and confirmation was prompt”

Helpful Report

Posted 5 months ago

“All the agents that I spoke with were brilliant, despite several changes to the booking. In particular Toni, Sophia and Marie.”

Helpful Report

Posted 5 months ago

“advisor I spoke to was amazing Toni I think, thanks for such a professional service.”

Helpful Report

Posted 5 months ago

“Best price for hotel deal”

Helpful Report

Posted 5 months ago

“Great company highly recommended.”

Helpful Report

Posted 5 months ago

“Easy to use and informative”

Helpful Report

Posted 6 months ago

“All went well until I reached the payment point on the website which appeared to be down. A very pleasant phone call layer all was sorted and the gourmet break booked and paid for,”

Helpful Report

Posted 6 months ago

“Everything easy and quick”

Helpful Report

Posted 6 months ago

“The online website did not work for my preferred hotel. I had to telephone”

Helpful Report

Posted 6 months ago

Thank you for your review, although we are sorry to hear that you didn’t find the website easy to use. We have received lots of positive comments about the ease with which people are able to make their reservations, and should any questions arise we are on hand every day by phone, chat and email in order to assist. We welcome feedback and have taken your comments on board as we are continually looking to refine and improve our site, and your feedback is very useful in helping us understand our customers’ requirements. We are pleased to see you called and spoke to one of our Reservation Agents who processed the booking for you over the phone. We wish you a pleasant stay. Off Peak Luxury

Posted 6 months ago

“Prompt and reliable service with genuine care for the customer...very pleased!!”

Helpful Report

Posted 6 months ago

Offpeakluxury is rated 4.8 based on 5,604 reviews