Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,631 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,631 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

Write Your review

Tell us how Offpeakluxury made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly service. So good to get straight through to a human being”

Helpful Report

Posted 1 year ago

“Very quick to reply after booking”

Helpful Report

Posted 1 year ago

“Booked our break by telephone and the lady I spoke to was super helpful. All very straightforward and a great price.”

Helpful Report

Posted 1 year ago

“Had to speak to a member of your booking team who were friendly, knowledgeable and helpful. Sorted out our queries and kept us informed. Gives confidence to book again.”

Helpful Report

Posted 1 year ago

“Just what I was looking for , a luxury hotel to celebrate a special birthday. What a treat.”

Helpful Report

Posted 1 year ago

“Wonderful package. Everything went smoothly and with great communications from the company. All of the details and package were ready for us at the hotel, and couldn't fault Off Peak Luxury or the hotel and its staff.”

Helpful Report

Posted 1 year ago

“I used the chat line. Found it Helpful. Professional and swift.”

Helpful Report

Posted 1 year ago

“The lady I spoke to was very helpful and pleasant”

Helpful Report

Posted 1 year ago

“Easy to book great value however I was on live chat asking how much to upgrade the room they did try and ring the hotel but no answer so said they would get back to me asap. The booking was for 7 days later and they took 3 days to find out the price this was a disappointment but up to that everything good”

Helpful Report

Posted 1 year ago

“So easy to navigate round, was effortless to book our weekend away with them!”

Helpful Report

Posted 1 year ago

“Great service Kirsty was precise with great customer service.”

Helpful Report

Posted 1 year ago

“Website easy to use - hotel Midland Morcombe in question definitely at the luxury end. Easy to use THOUGH could have got a cheaper deal perhaps eg. Booking .com - but this included evening meal!”

Helpful Report

Posted 1 year ago

“I would have given 5 but I had a problem trying to book on-line, so I spoke to your customer service who was extreme helpful and super efficient”

Helpful Report

Posted 1 year ago

“My booking was made by telephone and seems to have gone smoothly. Not having used your website I am unable to comment.”

Helpful Report

Posted 1 year ago

“I had difficulty paying with a Visa credit, had to use a debit card.”

Helpful Report

Posted 1 year ago

“Very efficient,cheerful and welcoming. Thank you for your refreshing enthusiasm about the content of our venue!”

Helpful Report

Posted 1 year ago

“I first emailed with a request for my booking and received a reply and telephone call you confirmed our request was available and booking was made . Excellent service and helpful staff .”