Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,607 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and informative.”

Helpful Report

Posted 3 years ago

“OPL were very efficient, took my details of requested booking and said they would confirm if the hotel Lindeth Howe could honour the dates we wished to go. Within 12hrs they confirmed our booking after speaking to the hotel and sent us confirmation email with our booking details on. Happy with the quick response.”

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Posted 3 years ago

“We are coming back for.more!! Off peak always has an excellent selection of hotels, and at different price levels so we can always find the short break we are seeking.”

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Posted 3 years ago

“The representative of your company was pleasant and extremely helpful. I felt that she went the extra mile, telling me about the presentation pack which I could download and send to my son and his wife when I handed over the details of this mini break in the Lake District. The service I received was prompt and concise in its delivery. I would have no hesitation in taking advantage of one of your offers in the future. Thank you so much.”

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Posted 3 years ago

“Offer great hotels to discerning clients.”

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Posted 3 years ago

“I find their offers to be attractive , with excellent value”

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Posted 3 years ago

“Our booking operator was most efficient and had a very pleasant manner as she dealt with our requirements.”

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Posted 3 years ago

“Unfortunately due to hotels not being open and off peak luxury working from home it took 5 days before I had a reply to a question I asked! Luckily it was to my advantage.”

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Posted 3 years ago

“Very easy to use website. Offers all very clear and easy to book. My request did not have instant availability but the team came back to confirm the following morning. Very happy with service.”

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Posted 3 years ago

“Didn’t appear to be a vacancy for the dates I preferred on the website, so phoned and spoke to a very charming lady who sorted me out and did the booking for me. Excellent service”

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Posted 3 years ago

“I always use OPL to book favourite break at Down Hall in Hertfordshire. I use the telephone booking facility as I prefer to speak to someone as opposed to ebooking. The staff are helpful, knowledgeable, most pleasant and professional.”

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Posted 3 years ago

“Very efficient”

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Posted 3 years ago

“Recently I had reason to contact offpeakluxury.com by telephone due to the hotel we wanted to book a reservation with (stayed before) was not taking website bookings during the lockdown. My contact was more than helpful, contacting the hotel on our behalf and secured the booking for us, keeping us updated at every step. I have used their services a few times now and found the service very good and have no qualms in recommended them.”

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Posted 3 years ago

“I had to phone to make an enquiry with my booking. The lady is spoke to was do helpful & friendly. Due to current circumstances she had to get in contact with her colleagues to check out my query. She came back to me thw same day & sorted my booking over the phone.”

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Posted 3 years ago

“Great service. They had difficulties with the hotel because the latter are operating with a skeleton COVID-19 staff, and we have an assistance dog which tends to complicate matters, but they persevered and came up with the goods. There were also complications because the restaurant is closed on Monday & Tuesday but, again, offpeak sorted out the confusion. Again great service, would definitely use again.”

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Posted 3 years ago

“Fabulous. Highly recommended”

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Posted 3 years ago

“Booked with no hassle”

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Posted 3 years ago

“Very easy to use. Clear and simple to navigate”

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Posted 3 years ago

“Good service surprised at 100%payment up front or 25% non refundable deposit”

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Posted 3 years ago

“Great value plus easy to use website”

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Posted 3 years ago

Offpeakluxury is rated 4.8 based on 5,607 reviews