Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a room request and was contacted by phone. Clare was extremely helpful in liasing with the hotel and us. This is an excellent customer service and would recommend the booking site. I will be telling others about the site.”

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Posted 1 year ago

“found the page very easy to manouvere and was a smooth process from start to finish”

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Posted 1 year ago

“They handled my enquiry and booking well.”

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Posted 1 year ago

“Very helpful when we had to change a booking.”

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Posted 1 year ago

“Offer a wide range of hotels with extras most of the time and administration is good”

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Posted 1 year ago

“Can't complete this yet as my booking is still not confirmed ! It said we would receive this with 24 hours but we we now at 32 hours and no confirmation. Suggest you don't send the surveys so early...”

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Posted 1 year ago

Dear Customer, Thank you for your reservation and review, although it is disappointing to receive 3 stars. The booking was confirmed 45 minutes after you made it online, confirmation is then sent automatically and the review email a short while after (review emails are only sent once a booking is confirmed). Perhaps the confirmation could have gone to your spam or junk folder? I have resent you the confirmation which you should have received now. Kind regards Offpeakluxury

Posted 1 year ago

“Found best deal for a hotel we had already selected”

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Posted 1 year ago

“Very easy to use.”

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Posted 1 year ago

“Excellent service very efficient.will certainly use this again .”

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Posted 1 year ago

“Straight forward to book, great customer service - Telephone call answered promptly and issue sorted instantly.”

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Posted 1 year ago

“The help l was given when making this booking was first class . Thank you very much.”

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Posted 1 year ago

“Easy to deal with”

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Posted 1 year ago

“The staff member was very friendly and helpful. Nothing was too much trouble for her and her manner was polite and friendly.”

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Posted 1 year ago

“First time In using was relatively easy”

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Posted 1 year ago

“Excellent prices. Very good customer service, polite, interested”

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Posted 1 year ago

“We have used Off peak Luxury for some years and they have never failed to deliver a quality Hotel with enhancements that delight. The staff are courteous and professional. Congratulations”

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Posted 1 year ago

“Very informative and easy-to-use website. From the initial viewing through to booking, everything just worked. Pricing and benefits are also very attractive.”

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Posted 1 year ago

“Claire was very accommodating (pardon the pun), and very friendly, and very helpful. She attended to my booking requirements without fuss, and made the process as smooth as possible. Very pleasant experience. A+”

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Posted 1 year ago

“Both ladies I spoke to were very helpful and booked everything for me”

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Posted 1 year ago

“Very easy to book as I had to have a live chat most helpful.”

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Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,605 reviews