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Offpeakluxury Reviews

4.8 Rating 5,607 Reviews
98 %
of reviewers recommend Offpeakluxury
Company Reviews Metrics Info
4.8
Based on 5,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Offpeakluxury Reviews

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Anonymous
Verified Buyer
“The staff at opl are very courteous and answer all queries or concerns as soon as they can. Looking forward to our first stay booked with them 😁”
Helpful Report
Posted 4 years ago
Warren C
Verified Buyer
“Very professional and accommodating. Because of covid our original choice of hotel booking was unavailable but they were quick to offer many great alternatives one of which we took. Have never used before until now but certainly will again.”
Helpful Report
Posted 4 years ago
William M
Verified Buyer
“Website a little confusing at first. Once fathomed out it was a straightforward process to redeem our voucher”
Helpful Report
Posted 4 years ago
Stephen H
Verified Buyer
“Very good service to date. Prompt response to calls.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very easy to use and navigate the website. We easily managed to find a break for us.”
Helpful Report
Posted 4 years ago
Hafsa B
Verified Buyer
“We went to the Bell Hotel using off peak luxury a few years ago for our anniversary, and had a wonderful time. The price point was just right for a really lovely treat for us - including the three course meal, welcome prosecco and breakfast and our room even got upgraded! We loved it so much, we thought we would try a different hotel with off peak luxury again this year. Unfortunately, it has been cancelled due to the new national lockdown, but I have to say the customer service has been wonderful considering it's so disappointing for us, and also must be very difficult for them. We were talked through our options over the weekend when we found out, and they even tried to see if they could squeeze us in for a last minute booking a week early calling round different hotels! So all in all, I would highly recommend off peak luxury as they have delivered for us both when things have worked out and when things haven't.”
Helpful Report
Posted 4 years ago
Adrienne J
Verified Buyer
“Very clear offers and options to differentiate.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great website, very easy to see the offers and choose the right hotel.”
Helpful Report
Posted 4 years ago
Charles P
Verified Buyer
“Easy to book but unfortunately we missed the terms and conditions wherein there is a charge of £35 per room cancellation charge even if we cancel more than 48 hours prior to date of booking.”
Helpful Report
Posted 4 years ago
Dennis M
Verified Buyer
“My partner's original enquiry was dealt with in a friendly and professional manner by Kate and when I booked the holiday I was impressed by Vicky's patience, knowledge and charm; first class service”
Helpful Report
Posted 4 years ago
Douglas M
Verified Buyer
“Very efficient and pleasant I will definitely use them again.”
Helpful Report
Posted 4 years ago
Georgina F
Verified Buyer
“A very friendly and helpful lady sorted out my booking after I had chosen the break we wanted from your website, which was easy to follow”
Helpful Report
Posted 4 years ago
Kellam G
Verified Buyer
“I phoned and spoke to Julie at Offpeakluxury about a booking I was trying to make. She was really helpful and phoned the venue twice on my behalf to check some things and then managed to get me just the weekend package I needed. Well done!”
Helpful Report
Posted 4 years ago
Patricia G
Verified Buyer
“Professional, friendly and very helpful.”
Helpful Report
Posted 4 years ago
Kevan M
Verified Buyer
“Both Victoria and Helena gave me excellent service and I would have no hesitation in recommending you to others.”
Helpful Report
Posted 4 years ago
Simon H
Verified Buyer
“Great customer service with making the booking.”
Helpful Report
Posted 4 years ago
Lynda M
Verified Buyer
“Quick, efficient online booking. Immediate email confirmation from OPL and then from tne hotel. Had to call with a problem Ihad and they were once again quick and efficient with responses and extremely helpful”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I booked by telephone instead of online because I had a couple of questions. The lady I spoke to was very helpful and friendly and went out of her way to answer my questions. Would definitely use again and recommend.”
Helpful Report
Posted 4 years ago
JH B
Verified Buyer
“Regularly used OPL over the last 5 years to treat ourselves for short breaks; this has become our go-to website to book for celebrations and to get away and relax. Hotels visited offer consistently high standards and if we've needed to amend our plans it has been a seamless operation.”
Helpful Report
Posted 4 years ago
Pat C
Verified Buyer
“Very good offers at beautiful places”
Helpful Report
Posted 4 years ago
Offpeakluxury is rated 4.8 based on 5,607 reviews
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