Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,608 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cancellation due to covid - so we decided to hold booking. We were kept up-to-date and now hopefully can look forward to a weekend break at the end of September. Fingers crossed all will go ahead. Felt you handled our situation very well - thanks. Good luck and be safe”

Helpful Report

Posted 4 years ago

“Well presented, easy to use, contained all the relevant information needed to make the booking”

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Posted 4 years ago

“Great offer, website easy to navigate”

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Posted 4 years ago

“Always top class service”

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Posted 4 years ago

“Easy to use. A variety of different deals and places to stay.”

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Posted 4 years ago

“The information available on website was helpful, easy to follow and the booking process worked like clockwork.”

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Posted 4 years ago

“Clear and helpful site....some good value for money deals would definitely use again”

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Posted 4 years ago

“Kate the operator that dealt with us was amazing. Great service, customer feedback, helpful and efficient”

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Posted 4 years ago

“QUICK , EASY AND A GREAT DEAL”

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Posted 4 years ago

“Very easy to book. I requested a special arrangement and this was followed up successfully when the company rang me the following day to say that was fine.”

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Posted 4 years ago

“Excellent deal with good choices”

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Posted 4 years ago

“Brilliant service xx”

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Posted 4 years ago

“It was a spur of the moment booking as our trip to Spain was a no go. Offpeak luxury quickly made the booking for us with swift confirmations and no problems. Great service.”

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Posted 4 years ago

“The lady I spoke to was sympathetic to my situation and was very helpful in getting me a very much needed break. I am a full time carer for my severely disabled mother and was due to go on holiday to Lanzarote but it was cancelled due to coronavirus. She found me a beautiful country hotel to recoup ready to deal with my mum when I get back”

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Posted 4 years ago

“listening to our booking requirements then calling us back quickly when all the information was available”

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Posted 4 years ago

“Quick easy booking with a very helpful lady.”

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Posted 4 years ago

“We really enjoyed ourselves the dinning was excellent”

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Posted 4 years ago

“Lovely lady on the phone who helped me when the website was experiencing technical issues”

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Posted 4 years ago

“Tony and Victoria were helpful, kind and did everything they could. Great people and I would use your service again and highly recommend it. However the hotel we booked is more than disappointing. We came here because it has a spa and pool that allows children. The pool was freezing so we couldn’t use it. My daughter is so disappointed. Even though we called especially to ask about the pool we were not told about this. We booked spa treatments and didn’t receive our 15 percent off as promised. We also didn’t receive the bottle of Prosecco that was promised on arrival. Our room overlooked a car par and the hotel looks nothing like the pictures. We ordered champagne which was warm and the disabled lift didn’t work so we had to carry the pram around. Langstone Quay really should not be represented by you. Kind regards Dr. J Lindemann”

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Posted 4 years ago

“Kerry was superb in helping”

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Posted 4 years ago

Offpeakluxury is rated 4.8 based on 5,608 reviews