Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,630 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,630 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to book, and reliable information about the hotel and location”

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Posted 10 months ago

“Lovely to speak to a real person who understood exactly what I was looking for and the right price. I was also pleased not to be ‘upsold’ although the hotel in question was trying it on. Very efficient with emails and follow up phone calls. I felt in efficient safe hands which is worth a lot in these days of scams.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“I recently booked a few days in Laveham via a your website. Unfortunately the confirmation sent to me no details of what I have booked for etc dates, only that I'd booked a something via the website. This resulted in a lot of confusion regarding dates etc. I think there is room for a lot of improvement.”

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Posted 10 months ago

Thank you for your review, although it is disappointing to receive 2 stars. We have checked the confirmation sent to you immediately after the booking was made and all the information regarding your booking is there. It is 3 pages long, so it is necessary for you to scroll down to see all the package details. Kind regards Off Peak Luxury

Posted 10 months ago

“Staff are always happy and helpful, will aways use Off Peak Luxury to book trips away.”

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Posted 10 months ago

“The team are very efficient and extremely quick to respond. I received a great service from Toni and Mary.”

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Posted 10 months ago

“Very efficient and quick”

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Posted 10 months ago

“Very easy to book and lots of good value deals.Have yet to visit our hotel but all good so far”

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Posted 10 months ago

“Encountered a few issues paying with credit card. Good service and prompt feedback sorted all issues and our accommodation is booked.”

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Posted 10 months ago

“Easy website with clear description of what is included in the package put together at a hotel we had looked at booking direct. Prompt email confirmation”

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Posted 10 months ago

“Very efficient and helpful lady. Explained very well my options”

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Posted 10 months ago

“Excellent booking process. Just hope our stay matches the booking process!”

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Posted 10 months ago

“Very , Very helpfull”

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Posted 10 months ago

“Call handler had a friendly personna. She was very efficient and completed the booking on our behalf at hotel.”

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Posted 10 months ago

“Easy to navigate website and good choice of destinations and hotels”

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Posted 10 months ago

“Was dealt with very efficiently over the phone. Didn’t actually get the offer we were looking for but got a very similar one which probably suits us better.”

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Posted 10 months ago

“A most corteuos and efficient young lady talked me through the T&C, benefits and final booking with ease and knowledge.”

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Posted 10 months ago

“Excellent service from OPL. Efficient and speedy response to my enquiry resulting in booking.”

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Posted 10 months ago

“Have used your site on several occasions and have found it easy to use with good results”

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Posted 10 months ago

“Easy site to use”

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Posted 10 months ago

Offpeakluxury is rated 4.8 based on 5,630 reviews