Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the different special offers from OPL and have booked several hotels over the past few years”

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Posted 2 years ago

“Found site whilst looking for spa hotel.price and extras very good,very close to home so booked.Will see how hotel fare.s”

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Posted 2 years ago

“It is a pleasure working with Offpeakluxury. They have a magnificent portfolio. Their team understand what you are looking for and come up trumps with exactly what you hoped for, for that ideal few nights break. It's like magic. Thank you so much”

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Posted 2 years ago

“Very Good from a booking a break away for a few days ,speedy responce and looking forward to staying in the Cotswold .Hopefully there is parking for car as driving to place we are staying.”

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Posted 2 years ago

“Booked with off peak , very friendly and professional , Louise was lovely to talk with … Jane in Ribchester 👍”

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Posted 2 years ago

“Very easy to use, wish I had known about it a long time ago”

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Posted 2 years ago

“Very helpful staff able to offer available options when requested. Booking was very easy and straightforward.”

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Posted 2 years ago

“After spending hours trawling through websites and prices, wish I had called here first. The agent was super helpful and gave some great deals.”

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Posted 2 years ago

“Paula extremely helpful”

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Posted 2 years ago

“Very informative and helpful. Paula quickly booked with good clarity on what was involved in the booking and any changes that could be done if required.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I spoke with lee to sort out our stay and she was very helpful throughout the booking”

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Posted 2 years ago

“Website was very difficult to use, wasted quite a lot of time. Multiple requests to log into account unsuccessful due to apparent problems on your system. Ended up using a different email address to book without logging in.”

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Posted 2 years ago

Dear Mr Massbery, We are sorry to hear you had difficulty processing a booking online. We will inform our IT department so hopefully, the issue can be resolved. Should you experience any problems in the future please do give us a call so we can assist you. Our phone lines are open Monday - Friday 9am until 7pm, and Weekends 9am until 6pm. Kind regards Offpeakluxury

Posted 2 years ago

“Booking is a very straightforward procedure and the staff are friendly and very helpful. Have used them before and would recommend them.”

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Posted 2 years ago

“Very helpful and informative Never been a problem with staff”

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Posted 2 years ago

“Clear details of the offer and booking was very straightforward.”

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Posted 2 years ago

“Good choice of hotels all over the UK to suit all budgets”

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Posted 2 years ago

“Great service. Sofia was very personable and helpful. She gave me positive feedback about the hotel we had chosen which was good to hear.”

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Posted 2 years ago

“I’ve always been happy with the hotels I have chosen but recently I made a mistake with the date when booking online. When I rang to correct the mistake your staff were understanding, cheerful and above all helpful. The mistake was corrected and the payment was corrected without any additional charge. I and my family will be using you often in the future.”

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Posted 2 years ago

“Excellent service from Lee in booking our short break. Typically, for me , I changed my mind about how many days but was easily sorted. The second lady I spoke to (sorry can't remember her name said she would speak to Lee. A short time later Lee rang and booking was changed with no problem at all. Excellent customer service!”

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Posted 2 years ago

Offpeakluxury is rated 4.8 based on 5,605 reviews