Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady I spoke to was very helpful and pleasant”

Helpful Report

Posted 1 year ago

“Easy to book great value however I was on live chat asking how much to upgrade the room they did try and ring the hotel but no answer so said they would get back to me asap. The booking was for 7 days later and they took 3 days to find out the price this was a disappointment but up to that everything good”

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Posted 1 year ago

“So easy to navigate round, was effortless to book our weekend away with them!”

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Posted 1 year ago

“Great service Kirsty was precise with great customer service.”

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Posted 1 year ago

“Website easy to use - hotel Midland Morcombe in question definitely at the luxury end. Easy to use THOUGH could have got a cheaper deal perhaps eg. Booking .com - but this included evening meal!”

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Posted 1 year ago

“I would have given 5 but I had a problem trying to book on-line, so I spoke to your customer service who was extreme helpful and super efficient”

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Posted 1 year ago

“My booking was made by telephone and seems to have gone smoothly. Not having used your website I am unable to comment.”

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Posted 1 year ago

“I had difficulty paying with a Visa credit, had to use a debit card.”

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Posted 1 year ago

“Very efficient,cheerful and welcoming. Thank you for your refreshing enthusiasm about the content of our venue!”

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Posted 1 year ago

“I first emailed with a request for my booking and received a reply and telephone call you confirmed our request was available and booking was made . Excellent service and helpful staff .”

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Posted 1 year ago

“Good offers, competitive. Easy to book”

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Posted 1 year ago

“Clear and concise booking easy to follow”

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Posted 1 year ago

“Very efficient, flexible. Great customer service”

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Posted 1 year ago

“Great service, Karen was very helpful and prompt in dealing with my booking - will definitely use again for future bookings!”

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Posted 1 year ago

“The website was very easy to follow and confirmation of our booking was issued very quickly.”

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Posted 1 year ago

“100% service from everyone I spoke to. Thank you”

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Posted 1 year ago

“Bit disappointed to find after completing our booking that we had to print off a voucher. Not everyone has access to a printer. Otherwise good service.”

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Posted 1 year ago

“Pretty easy to use. No problems.”

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Posted 1 year ago

“Very pleasant young ladies that I spoke to who got me a good booking unfortunately not for the 5 days I wished to stay but for 4. We have used your hotels several times now sometimes in conjunction with Travelzoo.”

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Posted 1 year ago

“Very pleasant and helpful person on the phone line. Straightforward booking.”

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Posted 1 year ago

Offpeakluxury is rated 4.8 based on 5,604 reviews