Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,607 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very quick and easy to use, with very speedy response to our request to book. Thank you OffPeakLuxury !”

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Posted 3 years ago

“Very easy site to use and they have a good selection of offers”

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Posted 3 years ago

“The website booking system was easy to follow and the information about the hotels offered was detailed. Conversations about the booking process were professional approached by staff on the telephone. Julie was particularly helpful in following up a query on confirmation of the booking.”

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Posted 3 years ago

“Very helpful during the pandemic allowing us to book 15 months after the initial date. Staff always friendly and helpful and they respond quickly to requests.”

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Posted 3 years ago

“I clicked on a 'BookNow' link on Raithwaite Hall £99 per room post lockdown offer for three nights. It was not until after I accepted the deal that I realised I had actually been charged £695 !!!! Massively overcharged. I then contacted your company by email buy have not, as yet, received any response.”

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Posted 3 years ago

“Having had an excellent break last year, just before Lockdown, we wanted to repeat it at a difference hotel as we come out of Lockdown. Easy to book and really looking forward to it.”

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Posted 3 years ago

“Access good Clarity re offers Gallery needs improving as you cannot view bathrooms etc”

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Posted 3 years ago

“Very helpful and very polite, can’t fault them for going the extra mile.”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“I don't usually do reviews but had to make an exception. What a find this company is. My new go to for luxury hotels. I booked two short breaks for myself and my daughter. My daughter panicked as she booked the wrong dates. It was all sorted out with one phone call and the lady we spoke to was so lovely and helpful. My daughter got to take her break and it was all she hoped for and more. She was amazed at what they got for the price. Unfortunately Covid stopped my break. As soon as it was announced I was phoned by a member of staff and offered a full refund. I was so impressed with this company that I declined the refund and instead said I would rebook as soon as I am able to as I have been so impressed with them. Absolutely Top Notch!”

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Posted 3 years ago

“Very friendly and helpful assistants, and an easy booking process. Fabulous offer, can't wait to go on our spa break.”

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Posted 3 years ago

“Very efficient. . Confirmation was through immediately. Have used them before and booked Grosvenor Hotel Chester and it was excellent And now just booked the Lygon Arms and very much looking forward to our stay there.”

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Posted 3 years ago

“Clear information on hotels. Excellent help on the telephone”

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Posted 3 years ago

“Extremely friendly and helpful staff. Very efficient in responding to enquiries.”

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Posted 3 years ago

“Very friendly very efficient very knowledgeable couldn’t ask for more”

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Posted 3 years ago

“Thank you for ensuring a good rate for a 3rd party wanting to join us at Dalesford House in Marlowe. Julie was very helpful and very fast returning with a successful booking. Everyone I have spoken to has been professional. Many thanks Jenny Russell”

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Posted 3 years ago

“Booking was very easy and straight forward. Looking forward to our stay.”

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Posted 3 years ago

“Amazing service had to phone to book as had vouchers was called back to confirm booking also found us a good deal in what looks like a lovely hotel and if need be we can also cancel which is very good”

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Posted 3 years ago

“I booked a short holiday through Offpeakluxury to take my mum away for a special break. The holiday offer sounded fantastic so I decided to lengthen our stay by two nights. Elaine at Offpeakluxury couldn't have been more helpful. She sorted everything out for us with no fuss and we were lucky to be able to book the extra nights We are looking forward to a really special holiday now !!!”

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Posted 3 years ago

“I booked a hotel recently and was very happy with the service I received. The team were knowledgeable and helpful I have booked previously.”

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Posted 3 years ago

Offpeakluxury is rated 4.8 based on 5,607 reviews