Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

Write Your review

Tell us how Offpeakluxury made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a lady called Julie who organised me a trip for April.next year. she rang the hoyel to confirm a specific request then called me back and sorted out the booking. Very profrsdional, helpful and friendly.Thank you.”

Helpful Report

Posted 3 weeks ago

“After paying for my overnight stay over the telephone. I only received an email thanking me for subscribing to off peakluxury not any details whatsoever of what & where I booked & the acknowledgment of payment. I have not experienced this lack of details ever before. Fortunately I have the ref booking number only.”

Helpful Report

Posted 3 weeks ago

“The staff were knowledgable regarding the hotel deals and were really helpful.”

Helpful Report

Posted 3 weeks ago

“Answer phone quickly and courteously. Given the information I required efficiently”

Helpful Report

Posted 3 weeks ago

“Julie from OPL was excellent, friendly knowledgeable. The fact that she stayed at Rutland was great. Her comments were good to hear.”

Helpful Report

Posted 3 weeks ago

“Very easy to use and very helpful staff”

Helpful Report

Posted 3 weeks ago

“Very pleased with the friendly and efficient service dealing with my query about having a twin room for my hotel stay. Even though she was unable at the time to contact the hotel, she called back the next day and I made a booking. Very satisfied with the customer service.”

Helpful Report

Posted 3 weeks ago

“Looking for a 1 nite break to meet up with friends , offpeakluxury once again came through with a cracking deal inc diner”

Helpful Report

Posted 3 weeks ago

“Phoned to book a stay at Lodge on the Loch at Loch Lomond. The lady with whom I spoke to was really lovely and was a tremendous help to get the dates I wanted and called me back to confirm my booking! Great service and would definitely book through Offpeakluxury again!!”

Helpful Report

Posted 4 weeks ago

“We enjoyed a lovely weekend break at Kennisbury Grange. The accommodation was first class with tea and coffee making facilities. The staff at the restaurant Chelsea Tegan and Olivia were helpful friendly and very accommodating to our needs and queries. Made our stay lovely.”

Helpful Report

Posted 4 weeks ago

“Easy to book. Clear and accurate précis of hotel offer. Good offers available and good range.”

Helpful Report

Posted 4 weeks ago

“Fabulous to actually speak to a person who dealt with my booking in a lovely proffesional and friendly way, the whole experience was hassle free and i will definatly be using offpeak luxury going forward 😊”

Helpful Report

Posted 4 weeks ago

“We have used off peak luxury several times great deals that the hotels do not offer will continue to use them”

Helpful Report

Posted 4 weeks ago

“We were given very comprehensive details regarding the Quay Hotel. They answered all our questions and sent the relevant details byemail.”

Helpful Report

Posted 1 month ago

“Very helpful and efficient”

Helpful Report

Posted 1 month ago

“Lady I spoke to, Clare, was friendly and efficient, despite having to cope with some wrong information on an email sent out on the company site”

Helpful Report

Posted 1 month ago

“Very good value for the money”

Helpful Report

Posted 1 month ago

“Your colleagues were very helpful and patient”

Helpful Report

Posted 1 month ago

“The staff at Offpeakluxury were really helpful when I was booking an hotel with them.”

Helpful Report

Posted 1 month ago

“Very prompt and efficient service. Thank you”

Helpful Report

Posted 1 month ago

Offpeakluxury is rated 4.8 based on 5,604 reviews