Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,608 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found a good deal in just the sort of hotel that we were seeking.”

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Posted 4 years ago

“Quick, simple and easy. Pleasant and friendly staff member.”

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Posted 4 years ago

“Very efficient service!”

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Posted 4 years ago

“Fabulous offers”

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Posted 4 years ago

“Operator(Julie) exceptionally helpful pleasant and efficient”

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Posted 4 years ago

“A very simple booking process with lots of information in the details to help you make a decision on the offer”

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Posted 4 years ago

“added extras”

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Posted 4 years ago

“Good selection of offers and easy to use website”

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Posted 4 years ago

“First time i have used this company.wonderful experience nothing was a roblem. Thanks”

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Posted 4 years ago

“I was unable to get it to accept my address details, therefore had to phone to make the booking.”

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Posted 4 years ago

Good afternoon Alison, Thank you for your review. I can see that there was an issue with your customer account which my colleague managed to fix while making your reservation over the phone for you. We do apologise for the issue which occurred. We can see that you have given a rating of 2 out of 5 for the service you received - please do contact us if we're able to assist any further in order to resolve this for you. Warmest wishes, Offpeakluxury

Posted 4 years ago

“All staff I communicated with were extremely helpful, provided me with excellent information and were prompt with their responses.”

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Posted 4 years ago

“Clear information which made my choice easy”

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Posted 4 years ago

“was much cheaper than anywhere else”

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Posted 4 years ago

“Although being advised that Garden Rooms were not available (initially the site said they were available so I booked) ultimately we accepted the compromise per the Orchard Rooms.”

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Posted 4 years ago

“I didn't use the website but spoke to them. They were very helpful and answered my main query about service charges, which I found confusing on the website.”

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Posted 4 years ago

“Found a lovely break in a convenient location”

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Posted 4 years ago

“efficient and friendly telephone manner”

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Posted 4 years ago

“We are looking forward to our stay. I am grateful to your help and kindness in rearranging my original date. John”

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Posted 4 years ago

“We found an attractive looking hotel and spa at an affordable price.”

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Posted 4 years ago

“Prompt response and very helpful”

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Posted 4 years ago

Offpeakluxury is rated 4.8 based on 5,608 reviews