Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,605 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using this site. I was looking for a luxury spa stay for our 20th wedding anniversary. I found the perfect stay inc Prosecco dinner and breakfast as well as a 45 treatment!! Very good value, we are looking forward to the stay in February 23.”

Helpful Report

Posted 2 years ago

“Spoke to one of the Offpeakluxury staff who was extremely helpful. Used website to book stay as I had a voucher which was extremely easy to use with my hotel booked in seconds.”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“The lady on the phone who I booked with was extremely helpful and contacted the hotel to find out whether there was a walk in shower - there was not but the hotel will supply a non slip mat in the bath. We are going on a deal break and just want to point out that we have not been on the break yet so this is all about the booking process. Everything in the booking was made clear and could not ask for better. Great to get some excellent service which seems to be coming a rarity these days.”

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Posted 2 years ago

“Very easy to book. The booking had to be changed due to a mistake I made when booking. This was corrected by OffpeakLuxury straight away with no problem. Very happy with the service.”

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Posted 2 years ago

“This is the first time I have used Offpeakluxury to book a hotel overnight and I was very impressed with the booking experience I experienced. The agent I spoke to on the phone was friendly and helpful, and it was "like a breath of fresh air" to get through without having to listen to music while in a queue.”

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Posted 2 years ago

“Easy to use and book and a good price.”

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Posted 2 years ago

“I spoke to 3 different people on 3 different days and they were all most helpful. They went out of their way to explain everything and make the necessary phone calls for me. I would definitely use them in the future.”

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Posted 2 years ago

“we have been dealing with offpeakluxury for many years and have always found them extremely pleasant and efficient. They are very helpful and hopefully will continue to use them in the future”

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Posted 2 years ago

“Never done this before and not that great online if you know what I mean, so I rang up just to check it had worked spoke to a lovely lady who was so helpful and friendly. I will be back.”

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Posted 2 years ago

“Not enough photos of rooms and facilities. One picture of the bed isn’t enough pictures of a hotel room, multiple angles are needed and bathrooms need to be shown”

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Posted 2 years ago

“Very good on telephone to reception. Very knowable about hotel rooms. But we think your spar treatments need up dating on prices and what items are there and are not anymore.we have booked treatments hope to have an excellent stay at your hotel as we travel extensively. Thankyou. John M.”

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Posted 2 years ago

“It is early days yet and I have only made one booking.”

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Posted 2 years ago

“Absolutely fantastic customer service. I’ve used this company to book many hotel breaks. When compared to the hotels direct booking price Offpeakluxury are always cheaper and offer better deals. Highly recommend the gift vouchers. They make an amazing gift.”

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Posted 2 years ago

“Everything worked perfectly.”

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Posted 2 years ago

“Excellent service polite and very helpful, will definitely use again.”

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Posted 2 years ago

“Our stay at Storrs Hall Hotel has been truly wonderful from the moment we arrived to leaving. Everyone from the house keepers to the restaurant and reception staff were all very friendly and helpful. One of the things that really stood out for us was the cleanliness of the entire hotel. Thank you to all staff at Storrs Hall for making our stay so special and we look forward to staying with you again in the future.”

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Posted 2 years ago

“Easy to book by phone. Very polite, helpful and clear.”

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Posted 2 years ago

“I have just made another hotel booking with Offpeakluxury. Their customer service is exceptional, so helpful, friendly and quick to answer any questions. I highly recommend them, they are always my first point of contact when booking a luxury hotel. Faultless.”

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Posted 2 years ago

“Very professional,no problems.”

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Posted 2 years ago

Offpeakluxury is rated 4.8 based on 5,605 reviews