Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,693 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,693 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent staff & extremely helpful in helping me to re arrange my holiday. I had to cancel due to sickness & was given a voucher. They kept in contact by email until we had it all arranged. Very happy with the service. 😀😀😀😀”

Helpful Report

Posted 5 months ago

“I had to use a voucher and rang Offpeakluxury to get some help with making a booking. They were excellent and everything was so straightforward and my contact was friendly, professional and efficient. Highly recommended.”

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Posted 5 months ago

“I had a particular requirement for our stay so emailed customer service and every time received a very prompt friendly, helpful reply. I phoned to confirm the reservation and pay and spoke to Julie, who had stayed at the hotel. She appreciated the potential mobility limitations so before taking payment checked with the hotel and arranged with them for the perfect accommodation according to our needs. 5 STAR PLUS.”

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Posted 5 months ago

“Super selection of hotels giving lots of details. Easy to connect with assistants who are super helpful. Highly recommended.”

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Posted 5 months ago

“Good value for money”

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Posted 5 months ago

“Very clear of what you offer and quick to book”

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Posted 5 months ago

“Very good hotel recommendation from the information given. Professional and quick to respond to all queries. This is my second time booking. I will definitely be making other bookings and recommending friends. This is how customers service should be conducted. Keep up the amazing work.”

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Posted 5 months ago

“Website informative and easy to use. However, made booking by phone as prefer personal contact. Colleague I spoke to was very helpful and pleasant.”

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Posted 5 months ago

“Good experience, simple to use , pity doesn’t accept American Express”

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Posted 5 months ago

“Great and simple and quick response to any changes. Great customer service. :)”

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Posted 5 months ago

“BOOKING WAS DONE WITHOUT ANY FUSS, NO PROBLEM, FULLY EXPLAINED,”

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Posted 5 months ago

“No problems very good service 👍”

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Posted 5 months ago

“Both staff who helped me with my booking were very efficient, helpful and friendly.”

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Posted 5 months ago

“Once chosen, was very easy to navigate and use and chose a suitable hotel”

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Posted 5 months ago

“A very efficient booking and pleasant member of staff.”

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Posted 5 months ago

“Great Company. Lovely , Very Helpful Staff. Would Hundred % Recommend Offpeakluxury.”

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Posted 5 months ago

“Great variety at affordable prices”

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Posted 5 months ago

“The woman I spoke to in off-peakluxury on the phone was very helpful and had such a nice manner in talking to me and explained everything I had to know about my stay in melville castle she went above beyond to make it most enjoyable so I was given exceptional customer service from her”

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Posted 5 months ago

“Charming lady took my booking. Excellent service.”

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Posted 5 months ago

“The website is easy to use and confirmation email provides confidence in using it. If you need to call the staff are always polite kind and helpful”

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Posted 5 months ago

Offpeakluxury is rated 4.8 based on 5,693 reviews