Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,604 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price for our stay”

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Posted 9 months ago

“Easy straightforward and uncomplicated booking system. All the information we required was clear and relevantly displayed. We are looking forward to our upcoming stay which will be our first made through Offpeakluxury.”

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Posted 9 months ago

“Spoke to Mary regarding my booking and she was very efficient and friendly. Explained everything about the booking in a clear and concise way”

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Posted 9 months ago

“The operator found us an available date at the hotel we requested”

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Posted 9 months ago

“I did not book online, I telephoned and the booking was made there and then. Everything was very smooth and the person I spoke to was extrem3ly helpful.”

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Posted 9 months ago

“Very helpful staff - both the person I spoke to on the telephone and also the person who contacted me by email about the booking. I felt they really cared about us.”

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Posted 9 months ago

“Excellent booking service from Kirstie -friendly and helpful”

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Posted 9 months ago

“Love the offers , Booked some lovely breaks with Offpeakluxury Just booked another to go back to the lake district.”

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Posted 9 months ago

“Mostly straight forward and easy to use, but many combinations to choose from”

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Posted 9 months ago

“Clear, easy to navigate website and our trip was the cheapest by a considerable distance”

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Posted 9 months ago

“Helpful and considerate”

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Posted 9 months ago

“Really good deals and wonderful to be able to speak to someone super helpful on the phone. I will use this company again.”

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Posted 9 months ago

“We had to cancel our first booking last October and took advantage of the Voucher Scheme. We have now redeemed this for a new booking at Bagden Hall Hotel. Karen on the phone was most helpful and completely understood our needs. We look forward to our stay Thank you”

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Posted 9 months ago

“Booking with Offpeakluxury is a pleasure, every member of the team I have spoken to has had time to explain in full about my choice of hotel and accommodation. Each question I have needed to ask has been answered and explained clearly. The politeness and friendly approach shown on booking makes me more than happy to recommend Offpeakluxury to family and friends who in return have used there services. I just want to say "thank you" it means a lot to have quality customer service.”

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Posted 9 months ago

“very easy process to book the night away that we wanted at a great price.”

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Posted 9 months ago

“Booked two meals through the website but these were booked at a completely different restaurant. Also local information was not for the area we were staying.”

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Posted 9 months ago

“No issues when booking and a query I had was quickly answered on the online chat.”

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Posted 9 months ago

“Very helpful staff and booking went smoothly for our requested hotel”

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Posted 9 months ago

“Very easy to use”

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Posted 9 months ago

“Great service from very helpful friendly human customer service team who answered the phone immediately every time. Had to call to book as needed a single occupancy rate which wasn’t bookable online.”

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Posted 9 months ago

Offpeakluxury is rated 4.8 based on 5,604 reviews